Technical Services Specialist / Electrical Engineer

Bertelsmann; Tuzla; On-site; TRY 400,000 - 560,000; Full time

Benefits offered by this job

Global work environment

Career development & learning

Collaborative team culture

Work with Bertelsmann SE & Co. KGaA

Job summary

Arvato is seeking an experienced Technical Services Specialist / Electrical Engineer to ensure reliable and efficient operation of our facilities. You will oversee maintenance, resolve issues, drive continuous improvement, and coordinate the Technical Services field team.

The role requires a Bachelor in Electrical & Electronics Engineering, 3+ years in technical services or field operations, and strong project execution skills.

Qualifications

• Bachelor’s degree in Electrical & Electronics Engineering.
• Preferably holding a High Voltage Facility Operation Responsibility Certificate.
• At least 3 years of experience in technical services, facility management, maintenance, or field operations.
• Strong ability to read, analyze, and implement technical projects and drawings.
• Knowledge of electrical systems, distribution panels, power factor correction systems, CCTV, and fire detection systems.
• Experience in site surveys, quantity take-offs, progress payment, and contractor management processes.
• Previous experience in team and field operations management.
• Strong planning, organization, reporting, and coordination skills.
• Strong analytical thinking, communication, collaboration, and influencing skills.

Responsibilities

• Monitor and coordinate daily technical failures, preventive maintenance, and planned maintenance activities across our facilities.
• Ensure timely resolution of technical issues and conduct root cause analyses to prevent recurring failures and drive continuous improvement.
• Identify and follow up on the resources and technical requirements needed to support operations.
• Prepare and maintain maintenance plans, procedures, work instructions, and technical training materials.
• Prepare maintenance reports and ensure that all maintenance and repair activities are properly recorded and tracked in the relevant systems.
• Prepare and maintain the required technical documentation for planned and ongoing projects.
• Manage and coordinate the Technical Services field team, taking actions to improve team efficiency, technical capabilities, and Professional development.

Skills

Maintenance planning

Root cause analysis

Technical project execution

Documentation and reports

Team leadership

AutoCAD

Microsoft Office

Reading drawings

Education

Electrical & Electronics Engineering

High Voltage Facility Operation Responsibility Certificate

Tools

AutoCAD

Microsoft Office

Job description

Arvato is an innovative and internationally leading service provider in the fields of e-commerce and supply chain management.

With more than 20,000 employees worldwide, Arvato delivers practical and relevant solutions across industries including Telecommunications, High-Tech & Entertainment, Automotive, Banking, Insurance, Healthcare, Consumer Products, and Publishing.

Using the latest digital technologies, Arvato develops, operates, and optimizes complex global supply chains and e-commerce platforms, acting as a strategic growth partner for its customers worldwide.

Arvato is a wholly owned subsidiary of Bertelsmann SE & Co. KGaA

Job Description

We are looking for an experienced Technical Services Specialist / Electrical Engineer to join our growing team.
The role is responsible for ensuring the reliable and efficient operation of our facilities, overseeing maintenance and technical services, resolving technical issues, driving continuous improvement, and coordinating the Technical Services field team.

Qualifications

What You’ll Do

• Monitor and coordinate daily technical failures, preventive maintenance, and planned maintenance activities across our facilities.
• Ensure timely resolution of technical issues and conduct root cause analyses to prevent recurring failures and drive continuous improvement.
• Identify and follow up on the resources and technical requirements needed to support operations.
• Prepare and maintain maintenance plans, procedures, work instructions, and technical training materials.
• Prepare maintenance reports and ensure that all maintenance and repair activities are properly recorded and tracked in the relevant systems.
• Prepare and maintain the required technical documentation for planned and ongoing projects.
• Manage and coordinate the Technical Services field team, taking actions to improve team efficiency, technical capabilities, and Professional development.

Your Profile

• Bachelor’s degree in Electrical & Electronics Engineering.
• Preferably holding a High Voltage Facility Operation Responsibility Certificate.
• At least 3 years of experience in technical services, facility management, maintenance, or field operations.
• Strong ability to read, analyze, and implement technical projects and drawings.
• Knowledge of electrical systems, distribution panels, power factor correction systems, CCTV, and fire detection systems.
• Experience in site surveys, quantity take-offs, progress payment, and contractor management processes.
• Good command of Microsoft Office and AutoCAD.
• Previous experience in team and field operations management.
• Strong planning, organization, reporting, and coordination skills.
• Strong analytical thinking, communication, collaboration, and influencing skills.
• Disciplined, responsible, and results-oriented approach to work.
• Valid Class B driving license and actively driving.
• Military service completed for male candidates.
• Residing or willing to reside on the Asian side of Istanbul or in the Gebze, Darıca, or Çayırova area.

Additional Information

What We Offer

• A global work environment with exposure to international teams and operations
• Opportunities for professional growth, learning, and career development
• A collaborative and supportive team culture
• A dynamic workplace where you can drive operational excellence and continuous improvement
• Being part of Bertelsmann SE & Co. KGaA, one of the world's leading media and service companies
• Employee-focused culture that values innovation, teamwork, and development