Technical Sales Engineer

FOCUS Hotmelt; Ümraniye; On-site; TRY 320,000 - 460,000; Full time

Job summary

FOCUS Hotmelt is seeking a dynamic Technical Sales Engineer to deliver high‑performance adhesive solutions to the hygiene industry across Turkey, the Middle East, Africa and Russia. This role combines technical service, application support and business development.

You will conduct production trials, lead product evaluations and customer training at sites, develop long‑term partnerships, and collaborate with R&D, Production and Quality teams to meet regional sales objectives. Travel is required.

Qualifications

• Bachelor's degree in a relevant engineering discipline.
• 0–3 years of professional experience.
• Excellent command of English.

Responsibilities

• Provide technical and commercial support to customers across the TMEA and Russia regions.
• Conduct regular customer visits to understand production processes and identify improvement opportunities.
• Lead product evaluations, machine trials, and application development activities at customer sites.
• Analyze technical requirements and recommend suitable adhesive solutions.
• Troubleshoot product performance and process-related issues with customers.
• Develop and maintain strong long-term relationships with customers and key stakeholders.
• Identify new business opportunities and support new customer acquisition activities.
• Prepare and deliver technical presentations, product demonstrations, and customer training sessions.
• Manage sample requests, trial planning, project follow-ups, and documentation.
• Monitor market developments, industry trends, competitor activities, and customer needs.
• Collaborate closely with R&D, Production, Supply Chain, and Quality teams to provide effective customer solutions.
• Support the achievement of regional sales objectives through technical expertise and customer engagement.

Skills

Excellent English

Strong communication

Analytical thinking

Education

Bachelor's degree in Chemical Engineering, Chemistry, Materials Engineering, Polymer Engineering, or related Engineering disciplines

Tools

Microsoft Office

Job description

We are seeking a dynamic, customer-focused, and development-oriented Technical Sales Engineer to join our international team, providing high-performance adhesive solutions to the hygiene industry.

This position combines technical service, application support, and business development responsibilities. The successful candidate will work closely with customers across Turkey, the Middle East, Africa, and Russia, supporting production trials, solving technical challenges, identifying growth opportunities, and building long-term customer partnerships.

This is an excellent opportunity for ambitious engineers who enjoy customer interaction, international exposure, technical problem-solving, and commercial activities.

Key Responsibilities

• Provide technical and commercial support to customers across the TMEA and Russia regions
• Conduct regular customer visits to understand production processes and identify improvement opportunities
• Lead product evaluations, machine trials, and application development activities at customer sites
• Analyze technical requirements and recommend suitable adhesive solutions
• Troubleshoot product performance and process-related issues together with customers
• Develop and maintain strong long-term relationships with customers and key stakeholders
• Identify new business opportunities and support new customer acquisition activities
• Prepare and deliver technical presentations, product demonstrations, and customer training sessions
• Manage sample requests, trial planning, project follow-ups, and documentation
• Monitor market developments, industry trends, competitor activities, and customer needs
• Collaborate closely with R&D, Production, Supply Chain, and Quality teams to provide effective customer solutions
• Support the achievement of regional sales objectives through technical expertise and customer engagement

Qualifications

• Bachelor's degree in Chemical Engineering, Chemistry, Materials Engineering, Polymer Engineering, or related Engineering disciplines
• 0-3 years of professional experience
• Previous experience in technical service, application engineering, R&D, production, sales, or customer-facing technical roles is an advantage
• Experience in adhesives, polymers, chemicals, packaging, nonwovens, hygiene products, or related industries is preferred
• Excellent command of English, both written and spoken
• Strong analytical thinking and problem-solving abilities
• Customer-oriented mindset with strong communication and relationship-building skills
• Willingness to travel extensively within Turkey and internationally
• No restrictions on domestic and international travel
• Valid driver's license
• Proficient in Microsoft Office applications
• Self-motivated, results-driven, and eager to learn
• Strong planning, prioritization, and reporting skills
• Ability to work effectively in multicultural and international environments
• Residing on the Asian side of Istanbul or willing to relocate