Enamel Export Sales Specialist

Akcoat; Fatih; On-site; TRY 300,000 - 450,000; Full time

Job summary

Akcoat seeks an Enamel Export Sales Specialist to join the Istanbul team. You will build strong relationships with customers, understand technical and commercial needs, and lead feasibility studies while ensuring quality and timely delivery.

The role requires English fluency, a technical-commercial mindset, and a willingness to travel. You will collaborate across the Export Sales Team to drive growth and customer satisfaction.

Qualifications

• Bachelor’s degree in a relevant field.
• Minimum 3 years of experience in a similar role, combining technical and sales responsibilities.
• Excellent command of English.
• Valid Class B driving license with active driving experience and willingness to travel.

Responsibilities

• Build and maintain strong, trust-based relationships with customers by understanding their technical and commercial needs.
• Establish agreements under the right commercial conditions while ensuring long-term customer satisfaction.
• Provide technical support during product sampling and trial processes, acting as a reliable partner to customers.
• Conduct regular customer visits, identify on-site needs, and participate in workshops and joint studies.
• Lead feasibility studies for customer requests and manage sample preparation in line with technical specs.
• Ensure quality tests are carried out, share insights with stakeholders, and contribute to continuous improvement.
• Effectively manage product complaints with cross-functional coordination and sustainable solutions.
• Identify and resolve root causes of recurring quality issues with internal teams.
• Contribute to business growth by acquiring new customers and strengthening partnerships.
• Closely monitor customer orders to ensure on-time delivery and quality standards.
• Analyze regional markets and provide insights on customer expectations, product positioning, and competitors.

Skills

Sales experience

English proficiency

Negotiation

Communication

Analytical thinking

Teamwork

MS Office

Driving license (Class B)

Willingness to travel

Technical understanding

Education

Bachelor’s degree in Business Administration, Chemistry, Chemical Engineering, Metallurgy and Materials Engineering, or related field

Tools

MS Office

Job description

At Akcoat, we combine innovation, technology, and strong partnerships to create high-performance coating solutions for our global customers.

We are now looking for an Enamel Export Sales Specialist to join our Enamel Export Sales Team in Istanbul — someone who is passionate about building lasting customer relationships, enjoys working at the intersection of technical expertise and commercial impact, and wants to grow together with a dynamic and collaborative team.

What We’re Looking For

• Bachelor’s degree in Business Administration, Chemistry, Chemical Engineering, Metallurgy and Materials Engineering, or a related field
• Minimum 3 years of experience in a similar role, preferably combining technical and sales responsibilities
• Strong technical understanding with a commercial mindset
• Excellent command of English
• Strong negotiation, communication, and persuasion skills
• Analytical thinking and problem-solving capabilities with a result-oriented approach
• High level of ownership, motivation, and teamwork orientation
• Proficiency in MS Office applications
• Valid Class B driving license with active driving experience
• Willingness to travel

What You’ll Do

• Build and maintain strong, trust-based relationships with customers by understanding their technical and commercial needs
• Establish agreements under the right commercial conditions while ensuring long-term customer satisfaction
• Provide technical support during product sampling and trial processes, acting as a reliable partner to customers
• Conduct regular customer visits, identify on-site needs, and actively participate in workshops and joint studies
• Lead feasibility studies for customer requests and manage sample preparation processes in line with technical specifications
• Ensure required quality tests are carried out, share insights with stakeholders, and contribute to continuous improvement initiatives
• Effectively manage product complaints, ensuring cross-functional coordination and sustainable solutions
• Take an active role in identifying and resolving root causes of recurring quality issues together with internal teams
• Contribute to business growth by acquiring new customers and strengthening existing partnerships
• Closely follow customer orders to ensure delivery in line with committed timelines and quality standards
• Analyse regional markets and provide valuable insights on customer expectations, product positioning, and competitors
• Ensure sales orders are processed accurately, on time, and in alignment with operational excellence principles

Why Akcoat?

At Akcoat, you will be part of a culture that values collaboration, continuous development, and innovation. We believe in empowering our people, encouraging new ideas, and growing together while creating value for our customers worldwide.

At Akcoat, we manage all our processes in line with our core values:

Integrity and Honesty, Respect for People and the Environment, Service Excellence, Transparency, Accountability, Responsibility, and Equality.