Tech Product Expert - Customer Care & Solutions

Apple; Beşiktaş; On-site; TRY 40,000 - 60,000; Full time

Job summary

Apple is seeking a motivated individual to join the Beşiktaş retail location in Turkey. In this role, you will deliver exceptional service to customers by understanding their needs and guiding them through purchasing options. Proficiency in the local language and availability for a varied schedule, including weekends and holidays, are essential. A commitment to teamwork and an inclusive environment are key aspects of Apple’s values. Join us to help create an environment where everyone feels valued and included.

Qualifications

• Availability to work during nights, weekends, and holidays as needed.
• Proficient in the local language, both written and spoken.

Responsibilities

• Deliver excellent service to Apple customers and understand their needs.
• Support peers by sharing knowledge about Apple’s offerings.
• Contribute to an inclusive environment and demonstrate Apple’s values.

Skills

Customer service

Knowledge of Apple products

Team collaboration

Communication skills

Job description

Apple is seeking a motivated individual to join the Beşiktaş retail location in Turkey. In this role, you will deliver exceptional service to customers by understanding their needs and guiding them through purchasing options. Proficiency in the local language and availability for a varied schedule, including weekends and holidays, are essential. A commitment to teamwork and an inclusive environment are key aspects of Apple’s values. Join us to help create an environment where everyone feels valued and included.