Customer Tech Concierge & Solutions Guide

Apple Inc.; Turkey; On-site; TRY 180,000 - 260,000; Full time

Job summary

Apple Inc. Türkiye is seeking a Specialist to deliver the Apple experience in-store, building brand loyalty and creating owners of Apple products and services. You will ask questions to understand customer needs and customize recommendations to enrich their lives.

You will stay up to date on Apple products, services, and purchase options, and educate customers on how best to buy. You’ll support peers, share knowledge, and contribute to an inclusive environment by respecting differences and

Qualifications

• Availability to work schedule based on business needs including nights, weekends and holidays.
• Proficient in the local language, both written and spoken.
• Knowledge of Apple products and services is preferred.

Responsibilities

• Deliver excellent service to Apple customers by understanding their needs and presenting products and services.
• Educate customers on relevant ways to buy products and ownership opportunities.
• Stay up to date on Apple products and sales processes and support peers when needed.
• Contribute to an inclusive environment by respecting differences and sharing knowledge.

Skills

Customer service

Sales

Communication

Teamwork

Job description

Apple Inc. Türkiye is seeking a Specialist to deliver the Apple experience in-store, building brand loyalty and creating owners of Apple products and services. You will ask questions to understand customer needs and customize recommendations to enrich their lives.

You will stay up to date on Apple products, services, and purchase options, and educate customers on how best to buy. You’ll support peers, share knowledge, and contribute to an inclusive environment by respecting differences and