Retail Sales Expert & Customer Experience Mentor

Apple Inc.; Turkey; On-site; TRY 180,000 - 260,000; Full time

Job summary

Apple Inc. Retail in Turkey is seeking an Expert who can blend product knowledge with outstanding customer engagement to help people do what they love.

You will sell products, explain services, and guide customers through purchase options to deliver an exceptional Apple experience. You will stay current on Apple offerings, mentor teammates, and support store operations while building an inclusive environment.

Qualifications

• Experience in retail or sales, or related work experience.
• Proficient in the local language, both written and spoken.

Responsibilities

• Demonstrate and sustain top-performing sales and service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating customers on relevant ways to buy products.
• Stay up to date on Apple products, services, and purchase options; share knowledge with peers.
• Provide excellent customer service and support in-store while contributing to an inclusive environment.

Skills

Retail experience

Sales experience

Customer service

Communication skills

Job description

Apple Inc. Retail in Turkey is seeking an Expert who can blend product knowledge with outstanding customer engagement to help people do what they love.

You will sell products, explain services, and guide customers through purchase options to deliver an exceptional Apple experience. You will stay current on Apple offerings, mentor teammates, and support store operations while building an inclusive environment.