Strategic Inside Sales Specialist

UPS; Fatih; On-site; TRY 180,000 - 240,000; Full time

Job summary

UPS is seeking a on-site Logistics Support professional in Fatih, Istanbul, to help address customer needs and grow the business. A bachelor’s degree and 1–2 years in logistics or freight forwarding, fluent English, strong verbal and written communication, and MS Office skills are essential.

In this role you will own queries through to resolution, maintain customer relationships, and coordinate with Sales and Operations while staying current on UPS SCS products and processes.

Qualifications

• Bachelor degree in Business Administration or Logistics.
• 1-2 years work/internship in Logistics/Freight Forwarding.
• Fluent in English (written and spoken).
• Strong communication and time management skills.

Responsibilities

• Work with sales resources to address customer needs and grow the business.
• Maintain relationships with customers and assist with inquiries or pricing requests.
• Own queries through to resolution with regular updates to customers.
• Keep Sales and Operations informed about special customer requirements.
• Pro-active customer service for key accounts.
• Enter and maintain new opportunities in UPS system.
• Maintain up-to-date knowledge of UPS SCS products and processes.

Skills

Fluent English

Verbal communication

Written communication

Time management

Customer service

MS Office

Education

Bachelor Degree in Business Administration / Logistics

Tools

MS Office

Job description

UPS is seeking a on-site Logistics Support professional in Fatih, Istanbul, to help address customer needs and grow the business. A bachelor’s degree and 1–2 years in logistics or freight forwarding, fluent English, strong verbal and written communication, and MS Office skills are essential.

In this role you will own queries through to resolution, maintain customer relationships, and coordinate with Sales and Operations while staying current on UPS SCS products and processes.