Operational Excellence & Improvement Lead

UPS; Fatih; On-site; TRY 20,000 - 35,000; Full time

Job summary

UPS in Fatih, Turkey is seeking a dedicated support professional to assist operations in meeting and exceeding customer service goals. This role involves analyzing performance metrics, developing reports, and ensuring compliance with service processes.

The ideal candidate will hold a Bachelor’s Degree and have experience with Microsoft Office Applications. Flexibility in shifts is essential, and supervisory experience is preferred.

Qualifications

• Bachelor's Degree or equivalent required.
• Experience with Microsoft Office Applications: Word, PowerPoint, Excel.
• Ability to travel required.

Responsibilities

• Assist with data analysis for work measurement methodologies.
• Conduct audits to identify non-compliance.
• Assist with operations forecasting and staffing recommendations.

Skills

Microsoft Office Applications

Flexible shifts

Supervisory experience

Education

Bachelor's Degree or International equivalent

Bachelor's Degree in Engineering, Mathematics, Computer Science, or related field

Job description

UPS in Fatih, Turkey is seeking a dedicated support professional to assist operations in meeting and exceeding customer service goals. This role involves analyzing performance metrics, developing reports, and ensuring compliance with service processes.

The ideal candidate will hold a Bachelor’s Degree and have experience with Microsoft Office Applications. Flexibility in shifts is essential, and supervisory experience is preferred.