Strategic Automation Account Manager

UiPath, Inc.; Fatih; Hybrid; TRY 900,000 - 1,300,000; Full time

Job summary

UiPath is seeking an experienced Technical Account Manager to partner with our Enterprise Success customers, guiding technical adoption and driving measurable business value across automation initiatives.

You will work with senior stakeholders, lead technical workstreams, and collaborate with product support to ensure best practices and rapid issue resolution in a global, fast-moving environment.

Qualifications

• Minimum of 7 years in technical customer-facing roles.
• Excellent verbal and written communication in English and Turkish.
• Experience with UiPath or other automation products preferred.
• Strong programming background; languages include C#, Java, Python, etc.
• Willingness to travel up to 25%.

Responsibilities

• Take ownership of customers' technical success with the UiPath platform.
• Be core member of the UiPath account team for each of your customers; accountable for technical workstreams that help strategize and execute adoption plans.
• Proactively engage and influence customers, providing embedded technical advisory and guiding the technical maturity of their automation programs.
• Provide UiPath platform infrastructure, installation and upgrade planning, guided assistance, and troubleshooting.
• Enable customers' technical stakeholders on UiPath platform best practices relevant to their automation pipelines.
• Conduct design and code reviews for select automations to reinforce and verify best practices.
• Perform technical health checks of customers' automation programs and environments, identifying risks and opportunities for improvement.
• Collaborate with UiPath Product Support to manage escalated incidents and bring them to closure.
• Provide technical advisory to customers through webinars, demos and speaking engagements.
• Develop and mature our teams' processes, assets, and methodologies in an agile manner.

Skills

Technical account management

Communication skills

English Turkish fluency

Programming knowledge

SaaS/Cloud tech

Education

Computer Science degree

Tools

UiPath

Job description

UiPath is seeking an experienced Technical Account Manager to partner with our Enterprise Success customers, guiding technical adoption and driving measurable business value across automation initiatives.

You will work with senior stakeholders, lead technical workstreams, and collaborate with product support to ensure best practices and rapid issue resolution in a global, fast-moving environment.