Store Leader: Growth, Experience & Team

Dyson GmbH; Seyhan; On-site; TRY 500,000 - 750,000; Full time

Job summary

Dyson GmbH in Adana is seeking an experienced retail leader to drive store performance and customer experience at the M1 Adana AVM Demo Store. You will recruit, coach, and develop managers, set team targets, monitor performance, and lead daily floor operations.

The role requires 5–6 years of team management, advanced English, and a track record of exceeding sales targets in high‑performance, customer‑facing environments.

Qualifications

• Minimum 5–6 years of team management experience.
• Advanced level of English.
• Solid retail management experience in high‑performance, customer‑facing environments.
• Proactive and resourceful with strong communication and decision‑making skills.

Responsibilities

• Find and act on new opportunities to increase sales and profits and seek ways to improve customer experience and satisfaction.
• Propose, test and implement new services or operational improvements.
• Take full responsibility for store performance and standards—treat the store as your own.
• Address customer escalations and ensure resolution in line with brand values.
• Partner with your team to create personalized, meaningful interactions that turn customers into brand advocates.
• Recruit, coach, and develop managers and future store leaders.
• Set team and individual targets, monitor performance, and provide ongoing feedback.
• Drive performance metrics in your store (profit, volume, conversion rate, NPS, average purchase value, attrition, etc.) and ensure sustainable growth.

Skills

Team management

Customer experience

Sales leadership

English proficiency

Job description

Dyson GmbH in Adana is seeking an experienced retail leader to drive store performance and customer experience at the M1 Adana AVM Demo Store. You will recruit, coach, and develop managers, set team targets, monitor performance, and lead daily floor operations.

The role requires 5–6 years of team management, advanced English, and a track record of exceeding sales targets in high‑performance, customer‑facing environments.