Store Manager - M1 Adana AVM

Dyson GmbH; Seyhan; On-site; TRY 500,000 - 750,000; Full time

Job summary

Dyson GmbH in Adana is seeking an experienced retail leader to drive store performance and customer experience at the M1 Adana AVM Demo Store. You will recruit, coach, and develop managers, set team targets, monitor performance, and lead daily floor operations.

The role requires 5–6 years of team management, advanced English, and a track record of exceeding sales targets in high‑performance, customer‑facing environments.

Qualifications

• Minimum 5–6 years of team management experience.
• Advanced level of English.
• Solid retail management experience in high‑performance, customer‑facing environments.
• Proactive and resourceful with strong communication and decision‑making skills.

Responsibilities

• Find and act on new opportunities to increase sales and profits and seek ways to improve customer experience and satisfaction.
• Propose, test and implement new services or operational improvements.
• Take full responsibility for store performance and standards—treat the store as your own.
• Address customer escalations and ensure resolution in line with brand values.
• Partner with your team to create personalized, meaningful interactions that turn customers into brand advocates.
• Recruit, coach, and develop managers and future store leaders.
• Set team and individual targets, monitor performance, and provide ongoing feedback.
• Drive performance metrics in your store (profit, volume, conversion rate, NPS, average purchase value, attrition, etc.) and ensure sustainable growth.

Skills

Team management

Customer experience

Sales leadership

English proficiency

Job description

Dyson is a global technology company. We solve problems that others prefer to overlook by challenging conventions and creating innovative inventions that do things better. We pursue progress and take pride in the constant drive for improvement. At Dyson, we sell by letting people experience our products. Through our expanding Dyson Demo Stores and retail spaces, we explain—clearly and simply—how our technology works and why it performs better.

Join our team atM1 Adana AVM Demo Storeand be part of an environment where innovation takes center stage.

About the role:

Find and act on new opportunities to increase sales and profits and seek ways to improve customer experience and satisfaction

Propose, test and implement new services or operational improvements.

Take full responsibility for store performance and standards—treat the store as your own.

Proactively feedback and share recommendations to management (stock, services)

Address customer escalations and ensure resolution in line with brand values.

Partner with your team to create personalized, meaningful interactions that turn customers into brand advocates.

Recruit, coach, and develop managers and future store leaders.

Set team and individual targets, monitor performance, and provide ongoing feedback.

Participate in floor leadership - interact with customers and team daily, demonstrating what perfect experience and execution looks like.

Drive performance metrics in your store (profit, volume, conversion rate, NPS, average purchase value, attrition, etc.) and ensure sustainable growth

Monitor key results, identify trends, and take corrective action or make recommendations.

Execute operational and merchandising strategies aligned with local HQ.

Plan for store readiness during peak trading periods

Uphold Dyson’s policies, procedures, and standards for operations, security, cash handling, health & safety and loss prevention.

Protect company assets, including confidential customer, team, and business information.

Support store opening, closing, inventory accuracy, and maintenance tasks.

Manage escalations and resolve problems affecting operations or team performance.

How we measure success:

Customer Experience & Brand: OSAT Store NPS, Mystery Shopper and Leveraging social media (tbc).

Profitability & Performance: Store profit achievement, Average Unit Retail, Conversion rate, Net revenue and Attachment rate

Talent & Team: Team engagement*, Team Individual Development Plan completion, Store staff attrition, Performance management and Team Training completion

Operational Excellence: stock accuracy & availability, Shrinkage Rate, Store Visual Merchandising compliance, Audit compliance (health & safety, operational, sustainability, …) and OPEX

About you:

Minimum5–6 years of team management experienceis required.

Advanced level ofEnglish.

Solid retail management experience in high-performance, customer-facing environments in relevant format.

Proactive and resourceful, energetic and outcome-focused, always taking initiatives.

Strong communication, interpersonal, and decision-making skills.

Ability to work a schedule that may include weekends, and holidays, based on retail needs.

Proven record for exceeding sales targets and achieving operational excellence.

Ability to manage ambiguity and make sound judgments under pressure.

Strong integrity, emotional intelligence, and ability to build trust.

#LI-AC1

Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.

When James Dyson invented the Ballbarrow he assigned the patent to the company, Kirk-Dyson, and not in his own name. Big mistake. After leaving the company, he had no rights to the invention he had laboured over and they sold his invention to another company. But all was not lost. He learnt some valuable lessons for the future – creativity is a rare commodity and the importance of protecting an idea.