Service Sales Engineer

ABB; Maltepe; On-site; TRY 350,000 - 500,000; Full time

Job summary

ABB is seeking an experienced engineer with a background in service sales to support the Motion Service Division. The role focuses on offering technically sound and financially favorable proposals for motors, generators, and drives, while building strong customer relationships and driving service sales.

You will regularly visit customers, manage the Salesforce pipeline, and coordinate with the Sales Manager to ensure timely delivery of offers and contracts.

Qualifications

• Graduated in Electrical/Electrical & Electronic or Mechanical Engineering.
• Fluent Turkish and English in speech and writing.
• 3+ years in sales or service sales and customer support.
• Knowledge of Motors, Generators, and Drives is preferred.
• Valid driving license and willingness to travel frequently.

Responsibilities

• Prepare offers coordinating with the Sales Manager and ensure technical and financial terms.
• Visit customers regularly and manage Salesforce pipeline.
• Establish and maintain effective customer relationships and understand needs.
• Promote ABB service products and manage contracts and proposals to a positive close.
• Support marketing activities and travel for customer meetings as needed.

Skills

Sales experience

Customer service

Communication skills

Turkish & English bilingual

Travel readiness

Education

Electrical or Electrical and Electronic Engineering

Mechanical Engineering

Tools

Salesforce

Job description

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.This position reports to:Factory Service Sales Proposal Manager__The work model for the role is: {onsite}Your role and responsibilitiesThis role plays a key part in supporting the Motion Service Division, with a focus on service sales activities for Motors & Generators and Drives.Prepares offers in coordination with the Sales Manager. Ensures appropriate technical and financial aspects of offers, including prices and trading conditions.Regularly making customer visits. Plans and performs the right number of weekly sales visits, reporting them on Salesforce.Reports leads/opportunities, manages and updates pipeline in SalesforceEstablishes and maintains effective customer relationships to understand customer needs, promote customer understanding of full services offering, and align to provide a solution.Ensures a positive customer experience throughout the sales process. Prepares sales plans using company tools. Performs regular status reviews.Creates added value for the customer and ABB and ensures the positive conclusion of transactions, contracts and proposals by using effective sales techniques.Communicates details in accordance with ABB offering and strategy (delivery time, payments, and general terms and conditions).Identifies and initiates the development of new market opportunities in the designated market and ensures know-how sharing and cross-collaboration.Promoting ABB’s service products and solutions in marketing activities such as events and trade shows while monitoring trends to develop effective marketing activities.Manages administrative procedures in sales processes, and supports collection and project management activities when needed.Qualifications for the roleGraduated from Electrical or Electrical and Electronic Engineering faculties or Mechanical Engineering.Fluently speak Turkish and English language.Experienced professional with knowledge of sales and customer service best practices. At least 3 year experience on related fields.Service, Product, and market knowledge of Motors and Drives.Able to communicate effectively, able to manage contract negotiations.Having a valid driving license & no obstacle for traveling.Willing to travel frequently for customer visits and presentations.Self-motivation, curiosity and a wish to learn about new technologies.Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.Ready to make an impact?Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.