Sales Representative – Arabic & English

Turkish Marketer; Fatih; On-site; TRY 240,000 - 360,000; Full time

Job summary

Turkish Marketer is seeking a Sales Representative to manage communication with customers across assigned international markets. The role focuses on Arabic- and English-speaking clients, primarily via phone, WhatsApp, and other channels, with strong CRM discipline and an understanding of import/export processes.

The position is based in Istanbul, on-site/office-based, and involves collaborating with the sales team to meet individual and team targets while building long-term customer

Qualifications

• Arabic native or professional working proficiency.
• Advanced English proficiency.
• Experience in sales, customer relations, business development, or international trade.
• Hands-on experience with CRM systems.
• Strong telephone communication and customer engagement skills.

Responsibilities

• Communicate with potential and existing customers in assigned countries.
• Conduct customer conversations mainly by phone, WhatsApp, and other channels.
• Identify customer needs and qualify potential sales opportunities.
• Follow up with importers and exporters throughout the sales process.
• Manage customer inquiries, product requests, and RFQ processes.
• Maintain accurate and up-to-date customer records in the CRM system.
• Build and maintain long-term professional relationships with customers.
• Support customers by understanding their commercial requirements related to import and export.
• Follow sales opportunities consistently and report activities regularly.
• Work closely with the sales team to achieve individual and team targets.

Skills

Communication skills

Customer engagement

Negotiation

Interpersonal skills

Teamwork

Tools

CRM systems

Job description

We are looking for a Sales Representative to join the Turkish Marketer sales team and manage communication with customers across assigned international markets. The successful candidate will work mainly with Arabic- and English-speaking customers, primarily through phone calls, WhatsApp, and other communication channels. This role requires strong communication skills, disciplined CRM usage, and a good understanding of international trade, import, and export processes.

Key Responsibilities

• Communicate with potential and existing customers in assigned countries
• Conduct customer conversations mainly by phone, WhatsApp, and other communication channels
• Identify customer needs and qualify potential sales opportunities
• Follow up with importers and exporters throughout the sales process
• Manage customer inquiries, product requests, and RFQ processes
• Maintain accurate and up-to-date customer records in the CRM system
• Build and maintain long-term professional relationships with customers
• Support customers by understanding their commercial requirements related to import and export
• Follow sales opportunities consistently and report activities regularly
• Work closely with the sales team to achieve individual and team targets

Location: Istanbul

Working Model: On-site / Office-based

Communication: The role involves extensive customer communication, mainly by telephone.

Qualifications

• Arabic: Native or professional working proficiency
• English: Advanced professional working proficiency
• Previous experience in sales, customer relations, business development, or international trade
• Hands-on experience with CRM systems
• Strong telephone communication and customer engagement skills
• Knowledge of import and export procedures and international trade
• Ability to understand customer needs and manage follow-up processes effectively
• Strong communication, negotiation, and interpersonal skills
• Organized, target-oriented, and able to manage multiple customer conversations
• Comfortable working with customers from different countries and cultures
• Strong team-player mindset

Requirements

Native or fluent ArabicAdvanced English communication skills, both written and verbalPrevious experience in sales, customer relations, business development, or international tradePractical experience using CRM systemsStrong telephone communication and customer engagement skillsGood understanding of import, export, and international trade processesAbility to identify customer needs and manage follow-up processes effectivelyStrong negotiation, persuasion, and interpersonal skillsAbility to communicate professionally with customers from different countries and culturesOrganized, disciplined, and able to manage multiple customer accounts and conversationsTarget-oriented and comfortable working in a performance-driven sales environmentStrong teamwork and reporting skillsWillingness to work full-time from our Istanbul office

If you have experience in international sales, enjoy building relationships with customers across different markets, and are confident working in both Arabic and English, we would be pleased to receive your application.