Sales Developement Representative

Dr. Öreroğlu Plastic Surgery Clinic; Fatih; On-site; TRY 300,000 - 420,000; Full time

Job summary

Dr. Öreroğlu Plastic Surgery Clinic in Istanbul is seeking a Sales Development Representative to manage the first contact with international clients. Inbound inquiries are answered, leads are qualified, and the intake process is guided with a sales-minded, high-velocity approach.

You will be the initial touchpoint for every lead, delivering prompt replies, clear information, and disciplined follow-up across channels to move prospects forward while maintaining accurate CRM records.

Qualifications

• 0–2 years in sales, customer service, or lead management.
• Excellent written English is mandatory.
• Additional languages (French, German, Italian, or Spanish) are a plus.
• Sales mindset with fast response times and persistent follow-through.
• Ability to manage high-volume conversations across channels.
• Organized and reliable with CRM data entry.

Responsibilities

• Respond quickly to inbound inquiries across multiple channels.
• Answer initial questions about the clinic and services clearly and professionally.
• Guide leads through the intake process and ensure all required information is collected.
• Maintain consistent, well-timed follow-up with every active lead.
• Keep accurate, up-to-date records of all client interactions.
• Meet performance targets tied to responsiveness and conversion.

Skills

Excellent English

Sales mindset

High-volume conversations

CRM data entry

Organized and reliable

Ownership mindset

Multichannel communication

Fast response times

Persistence

Job description

Role Description

Dr. Öreroğlu Plastic Surgery Clinic, led by European Double Board Certified Plastic Surgeon Assoc. Prof. Dr. Ali Rıza Öreroğlu, specializes in a wide range of aesthetic surgeries and nonsurgical procedures. Popular procedures include total facial rejuvenation, breast augmentation surgery and rhinoplasty.

We are seeking a Sales Development Representative to manage the first stage of communication with our international clients — responding to inbound inquiries, qualifying them, and guiding them through our intake process.

This is a fast-paced, high-volume written communication role. You will be the first point of contact for every international lead, responsible for speed, accuracy, and momentum: prompt replies, clear answers, and consistent follow-up that keeps people engaged and moving forward. What matters most here is a sales mentality applied to written communication — fast replies, disciplined follow-up, and a genuine drive to move people forward.

Key Responsibilities

• Respond quickly to inbound inquiries across multiple communication channels
• Answer initial questions about our clinic and services clearly and professionally
• Guide leads through our intake process and ensure all required information is collected
• Maintain consistent, well-timed follow-up with every active lead
• Keep accurate, up-to-date records of all client interactions
• Meet performance targets tied to responsiveness and conversion

Required Experience & Skills

• 0–2 years of experience in sales, customer service, or lead/account management (any industry — healthcare background not required)
• Excellent written English is mandatory; near-native fluency strongly preferred
• Additional languages are a strong plus: French, German, Italian, or Spanish
• A sales mentality: fast response times, persistence, and disciplined follow-through
• Comfortable managing a high volume of conversations across multiple channels at once
• Highly organized, detail-oriented, and reliable with CRM data entry
• Strong ownership mindset and self-driven work ethic