Global Lead Response & Intake Specialist

Dr. Öreroğlu Plastic Surgery Clinic; Fatih; On-site; TRY 300,000 - 420,000; Full time

Job summary

Dr. Öreroğlu Plastic Surgery Clinic in Istanbul is seeking a Sales Development Representative to manage the first contact with international clients. Inbound inquiries are answered, leads are qualified, and the intake process is guided with a sales-minded, high-velocity approach.

You will be the initial touchpoint for every lead, delivering prompt replies, clear information, and disciplined follow-up across channels to move prospects forward while maintaining accurate CRM records.

Qualifications

• 0–2 years in sales, customer service, or lead management.
• Excellent written English is mandatory.
• Additional languages (French, German, Italian, or Spanish) are a plus.
• Sales mindset with fast response times and persistent follow-through.
• Ability to manage high-volume conversations across channels.
• Organized and reliable with CRM data entry.

Responsibilities

• Respond quickly to inbound inquiries across multiple channels.
• Answer initial questions about the clinic and services clearly and professionally.
• Guide leads through the intake process and ensure all required information is collected.
• Maintain consistent, well-timed follow-up with every active lead.
• Keep accurate, up-to-date records of all client interactions.
• Meet performance targets tied to responsiveness and conversion.

Skills

Excellent English

Sales mindset

High-volume conversations

CRM data entry

Organized and reliable

Ownership mindset

Multichannel communication

Fast response times

Persistence

Job description

Dr. Öreroğlu Plastic Surgery Clinic in Istanbul is seeking a Sales Development Representative to manage the first contact with international clients. Inbound inquiries are answered, leads are qualified, and the intake process is guided with a sales-minded, high-velocity approach.

You will be the initial touchpoint for every lead, delivering prompt replies, clear information, and disciplined follow-up across channels to move prospects forward while maintaining accurate CRM records.