Robotics Sales & Service Operations Specialist

Stäubli; Fatih; On-site; TRY 300,000 - 540,000; Full time

Job summary

Stäubli Türkiye is seeking a diligent Sales Administration & Operations Coordinator for the Robotics Division, to support order processing, quotations, and service activities from Istanbul Asia side. You will coordinate ERP/CRM workflows, liaise with international teams, and ensure accurate invoicing and stock management.

Ideal candidates hold a bachelor's in engineering or business, have 2+ years with ERP/CRM, speak fluent English, and can manage multiple tasks across regions.

Qualifications

• Bachelor's degree in Engineering, Business Administration or a related field.
• Minimum 2 years of experience with ERP and CRM platforms; SAP knowledge is a plus.
• Fluent English communication skills, both written and spoken.
• Resident on the Asian side of Istanbul.
• Strong coordination, planning and communication skills.
• Proficient in MS Office; ability to work with international teams.

Responsibilities

• Coordinate and manage sales, service and operational administration activities for the Robotics Division in Türkiye.
• Prepare and submit technical and commercial proposals for robot configurations and direct sales, collaborating with overseas production teams.
• Localize Stäubli robots in Türkiye, manage service requests, and oversee spare parts processes.
• Coordinate operations with international production units and manage stock/consignment stocks.
• Fulfill orders for robots and spare parts, ensuring timely shipment and invoicing.
• Create and manage quotations, records, sales and service orders in SAP and CRM systems.
• Manage service requests including feasibility studies, installations, training, field services, maintenance and warranty services.
• Support robot and service sales activities, including marketing communication and related administrative processes.

Skills

ERP platforms

CRM platforms

Coordination

Multitasking

English communication

MS Office

Education

Bachelor's degree in Engineering or Business Administration

Tools

SAP

CRM systems

MS Office

Job description

Stäubli Türkiye is seeking a diligent Sales Administration & Operations Coordinator for the Robotics Division, to support order processing, quotations, and service activities from Istanbul Asia side. You will coordinate ERP/CRM workflows, liaise with international teams, and ensure accurate invoicing and stock management.

Ideal candidates hold a bachelor's in engineering or business, have 2+ years with ERP/CRM, speak fluent English, and can manage multiple tasks across regions.