Remote Dutch-Speaking Customer Care Pro

Cross Border Talents; Konak; Remote; TRY 1,412,714 - 1,765,893; Full time

Benefits offered by this job

Fully remote position

In-depth initial training

Regular performance bonuses

Meal card

Private health insurance

Friendly international community

Job summary

A global customer service provider seeks a Dutch-speaking Customer Care Advisor to work remotely from Turkey. You'll be the first point of contact for customers, providing solutions and ensuring a positive customer experience. The ideal candidate speaks fluent Dutch and has excellent communication skills, with a calm and empathetic approach. This role offers a fully remote position, regular bonuses, and various local benefits, all within a supportive international community.

Qualifications

• Fluent in Dutch and proficient in English.
• Excellent communication and multitasking skills.
• Calm and empathetic when handling customer concerns.

Responsibilities

• Communicate with customers in Dutch via phone, email, and chat.
• Provide accurate information and effective solutions.
• Handle requests efficiently while maintaining quality standards.
• Collaborate with colleagues to improve customer satisfaction.
• Stay proactive and organized in delivering service.

Skills

Fluent in Dutch (C1/C2)

Proficient in English (B2)

Excellent communication skills

Multitasking ability

Calm and empathetic approach

Job description

A global customer service provider seeks a Dutch-speaking Customer Care Advisor to work remotely from Turkey. You'll be the first point of contact for customers, providing solutions and ensuring a positive customer experience. The ideal candidate speaks fluent Dutch and has excellent communication skills, with a calm and empathetic approach. This role offers a fully remote position, regular bonuses, and various local benefits, all within a supportive international community.