Remote Dutch/German CS Agent - Turkey-Based

Cross Border Talents; Çankaya; Remote; TRY 30,000 - 60,000; Full time

Benefits offered by this job

Paid training

Ongoing support

Job summary

Cross Border Talents is hiring Dutch or German-speaking customer service agents to work remotely from Turkey. You will handle inquiries by phone, email, or chat, providing accurate product information and resolving issues with professionalism. The role requires residency in Turkey, excellent Dutch or German and good English (B1+).

You will join an international team with paid training and ongoing support. Ideal candidates are customer-focused, communicative, and collaborative, able to thrive in

Qualifications

• Native or fluent level in Dutch or German.
• Good command of English (B1+ or higher).
• Excellent communication and problem-solving skills.

Responsibilities

• Handle customer inquiries in Dutch or German (and occasionally in English).
• Provide accurate information about products and services.
• Resolve customer issues efficiently and professionally.
• Maintain a friendly and professional attitude at all times.
• Collaborate with internal teams to improve the customer experience.

Skills

Dutch language

German language

English language (B1+)

Communication

Problem-solving

Customer service experience

Job description

Cross Border Talents is hiring Dutch or German-speaking customer service agents to work remotely from Turkey. You will handle inquiries by phone, email, or chat, providing accurate product information and resolving issues with professionalism. The role requires residency in Turkey, excellent Dutch or German and good English (B1+).

You will join an international team with paid training and ongoing support. Ideal candidates are customer-focused, communicative, and collaborative, able to thrive in