Remote Dutch/German Customer Support — Turkey-Based

Cross Border Talents; Muratpaşa; Remote; TRY 1,086,484 - 1,521,077; Full time

Benefits offered by this job

Paid training

Ongoing support

Dynamic international work environment

Job summary

A leading recruitment agency is seeking Dutch or German-speaking Customer Service Representatives to work remotely from Turkey. The ideal candidates must be fluent in Dutch or German, possess a good command of English, and have excellent communication skills. This role requires resolving customer inquiries and providing high-quality support via various communication channels. Candidates must already reside in Turkey, and previous experience in customer service is advantageous.

Qualifications

• Must already be residing in Turkey.
• Previous experience in customer service is a plus.
• Collaborate with internal teams to improve customer experience.

Responsibilities

• Provide high-quality support to customers via phone, email, or chat.
• Handle customer inquiries in Dutch or German.
• Resolve customer issues efficiently and professionally.

Skills

Native or fluent level in Dutch

Native or fluent level in German

Good command of English (B1+ or higher)

Excellent communication skills

Problem-solving skills

Job description

A leading recruitment agency is seeking Dutch or German-speaking Customer Service Representatives to work remotely from Turkey. The ideal candidates must be fluent in Dutch or German, possess a good command of English, and have excellent communication skills. This role requires resolving customer inquiries and providing high-quality support via various communication channels. Candidates must already reside in Turkey, and previous experience in customer service is advantageous.