Receptionist

IstanbulVita Clinic; Ataşehir; On-site; TRY 144,000 - 192,000; Full time

Job summary

IstanbulVita Clinic in Ataşehir is seeking a full-time Receptionist to manage front desk operations, greet patients, handle calls, and schedule appointments. The role requires a friendly, professional demeanor and a focus on exceptional customer service.

You will organize patient files, support clerical tasks, and assist international patients throughout their stay, ensuring smooth clinic operations and a welcoming patient experience.

Qualifications

• Proficiency in Phone Etiquette and Receptionist Duties
• Strong Organizational Skills
• Effective Communication and Interpersonal Skills
• Experience in Customer Service and handling client inquiries
• Ability to multitask and manage time efficiently
• Professional demeanor and attention to detail

Responsibilities

• Welcome clients and manage front desk operations
• Answer calls and schedule appointments
• Maintain organized reception area and patient files
• Plan and monitor patient scheduling and organization
• Coordinate transfer processes (airport - hotel - clinic)
• Assist international patients during their stay

Skills

Phone etiquette

Organizational skills

Communication skills

Customer service

Multitasking

Time management

Job description

IstanbulVita is a specialized clinic renowned for its expertise in hair and dental treatments plus, medical aesthetics. Dedicated to providing exceptional care, IstanbulVita ensures that every patient achieves the best possible results. The clinic is committed to innovation and delivering outstanding solutions in hair restoration.

Role Description

This is a full-time, on-site Receptionist role located in Ataşehir / Istanbul. The Receptionist will handle day-to-day front desk operations, including welcoming clients, managing phone calls, scheduling appointments, and maintaining an organized reception area. The role also entails providing excellent customer service, addressing client inquiries, and supporting various clerical tasks to ensure seamless clinic operations.

• Manage patient reception and guidance processes
• Handle patient files and documentation follow-up
• Plan and monitor patient scheduling and organization
• Coordinate transfer processes (airport - hotel - clinic)
• Assist international patients throughout their time at the clinic.

Qualifications

• Proficiency in Phone Etiquette and Receptionist Duties
• Strong Organizational Skills
• Effective Communication and Interpersonal Skills
• Experience in Customer Service and handling client inquiries
• Ability to multitask and manage time efficiently
• Professional demeanor and attention to detail