Patient Coordinator

Dr. Semih Yıldız Clinic; Üsküdar; In loco; TRY 180.000 - 280.000; Tempo pieno

Descrizione del lavoro

Dr. Semih Yıldız Clinic in Istanbul seeks an International Patient Coordinator to manage patient records, schedule consultations, and coordinate procedures at partner hospitals in Üsküdar.

You will greet patients, handle communications in English and Turkish, collect payments, and support the clinical team to ensure smooth patient flow during visits and treatments.

Competenze

• Fluent written and spoken English.
• Native or professional proficiency in Turkish.
• Minimum 1 year of professional experience in healthcare, medical aesthetics, or plastic surgery preferred.
• Strong communication and organizational skills.
• Patient-focused and professional; able to work in a team.

Mansioni

• Create and maintain patient records.
• Schedule and manage consultations, procedures, surgeries, and follow-ups.
• Welcome patients and assist during clinic visits.
• Communicate with patients by phone and messaging about appointments and procedures.
• Ensure consent forms and documents are completed before procedures.
• Collect and record patient payments.
• Check equipment and materials are ready before procedures.
• Organize daily patient flow and scheduling.
• Take and organize before-and-after patient photos.
• Assist the clinical team with daily patient coordination.

Conoscenze

English (Fluent)

Turkish (Native)

Communication

Organization

Teamwork

Patient-focused

Strumenti

Microsoft Office

CRM Basics

Descrizione del lavoro

We are looking for a International Patient Coordinator to join our clinic.

Our contracted hospitals are situated in Üsküdar, which will serve as your work location.

Key Responsibilities

• Create and maintain patient records
• Schedule and manage consultations, procedures, surgeries, and follow-up appointments
• Welcome patients and assist them throughout their clinic visits
• Communicate with patients by phone and messaging regarding appointments, procedures, and follow-ups
• Ensure consent forms and required documents are completed before procedures and surgeries
• Collect and record patient payments
• Check that required equipment and materials are ready before procedures
• Organize daily patient flow and scheduling
• Take and organize before-and-after patient photos
• Assist the plastic surgeon and clinical team with daily patient coordination

Qualifications

• Good to advanced English, both written and spoken
• Minimum 1 year of professional experience; experience in healthcare, medical aesthetics, or plastic surgery is preferred
• Native or professional proficiency in Turkish
• Strong communication and organizational skills
• Patient-focused and professional
• Able to work effectively as part of a team
• Comfortable using basic computer applications and digital communication tools