Aftercare Specialist

Dr. Safa Manav Clinic; Fatih; Hybrid; TRY 30,000 - 54,000; Full time

Job summary

Dr. Safa Manav's Clinic, a leading plastic surgery clinic in Istanbul, seeks an Aftercare Specialist to support patients during recovery. You will guide patients after surgery, monitor progress, and coordinate with the medical team to ensure a safe, smooth healing journey.

Ideal candidates have healthcare experience, excellent English, strong empathy, and meticulous organizational skills. The role requires compassionate, patient-centered care in a fast-paced, multicultural environment in

Qualifications

• Experience in patient care or a similar healthcare role.
• Excellent communication skills, with fluency in English.
• Empathetic and patient-centered approach to care.
• Strong organizational skills and attention to detail.
• Ability to work effectively in a fast-paced, multicultural environment.
• Residence in Anatolian Side / Istanbul.

Responsibilities

• Serve as the primary point of contact for patients after their surgery, providing guidance and reassurance during their recovery process.
• Conduct follow-up consultations, both in-person and remotely, to monitor recovery progress and address patient concerns.
• Educate patients on post-operative care instructions, including proper wound care, medication schedules, and lifestyle adjustments.
• Maintain accurate and up-to-date patient records, ensuring seamless communication with the medical team.
• Foster a supportive and empathetic relationship with patients, ensuring they feel cared for and valued throughout their journey.

Skills

Patient care

Communication

Empathy

Organization

Multicultural teamwork

English fluency

Job description

Dr. Safa Manav's Clinic, a leading plastic surgery clinic in Istanbul with an international reputation for excellence, is looking for a compassionate and detail-oriented Aftercare Specialist to join our dedicated team. This role is crucial in providing patients with the support and guidance they need during their recovery journey, ensuring a positive and smooth post-surgery experience.

Responsibilities:

• Serve as the primary point of contact for patients after their surgery, providing guidance and reassurance during their recovery process.
• Conduct follow-up consultations, both in-person and remotely, to monitor recovery progress and address patient concerns.
• Educate patients on post-operative care instructions, including proper wound care, medication schedules, and lifestyle adjustments.
• Maintain accurate and up-to-date patient records, ensuring seamless communication with the medical team.
• Foster a supportive and empathetic relationship with patients, ensuring they feel cared for and valued throughout their journey.

Qualifications:

• Experience in patient care, or a similar healthcare-related role.
• Excellent communication skills, with fluency in English (additional languages are a plus).
• Empathetic and patient-centered approach to care.
• Strong organizational skills and attention to detail.
• Ability to work effectively in a fast-paced, multicultural environment.
• Residence in Anatolian Side / Istanbul.