Quality Manager

Pagysa; Ahmetli Mahallesi; On-site; TRY 1,200,000 - 1,900,000; Full time

Job summary

PAGYSA, Türkiye’s leading agricultural products exporter, seeks an experienced Quality Manager to lead QA/QC across the value chain, strengthen Quality and Food Safety Management Systems, and drive continuous improvement. The role is based at our Ahmetli facility in Manisa and requires on‑site leadership, audits, CAPA, and cross‑functional collaboration with production and procurement.

You will ensure compliance with BRCGS/IFS/HACCP standards, manage customer requirements, and promote a strong

Qualifications

• Bachelor’s degree in Food Engineering or related discipline.
• Minimum 7 years in quality assurance and/or quality management, preferably in food.
• Proven experience with Quality and Food Safety Management Systems in food manufacturing.
• Strong knowledge of BRCGS, IFS, HACCP and related standards.
• Hands‑on experience with audits (customer, certification, internal, supplier).
• Experience in CAPA, root-cause analysis and corrective actions.
• Knowledge of applicable food legislation and regulatory requirements.
• Proven experience leading and developing quality teams.
• Fluent written and spoken English for international stakeholders.

Responsibilities

• Lead QA and QC across the value chain from suppliers to customers.
• Develop and improve Quality and Food Safety Management Systems.
• Ensure compliance with legislation, standards, and customer requirements.
• Lead and coordinate audits and ensure timely closure of findings.
• Manage customer complaints and non-conformities; drive CAPA.
• Develop and maintain control plans, specs, procedures, and documentation.
• Ensure quality requirements during new product development and changes.
• Lead and develop the Quality Control team and monitor performance.
• Monitor quality KPIs, identify trends and improvement opportunities.
• Support supplier qualification and monitor supplier quality performance.
• Collaborate with Production, Procurement, Commercial and Product Development.
• Promote quality culture and training across the organization.
• Lead continuous improvement to enhance product quality, safety, and efficiency.

Skills

Quality Leadership

Audits

Quality Systems

CAPA

Food Safety

English Proficiency

Education

Bachelor's in Food Engineering

Tools

MS Office

Job description

PAGYSA, one of Türkiye’s leading agricultural products exporters, combines more than 200 years of heritage with a strong commitment to quality, food safety, sustainability, and continuous improvement.

We are looking for an experienced and dynamic Quality Manager to lead our quality function, strengthen our quality and food safety systems, and contribute to the continuous improvement of our operations.

The position is based at our Ahmetli facility in Manisa, Türkiye.

The Role Purpose

Our Quality Manager will be responsible for leading quality assurance and quality control activities across our production and supply functions, ensuring compliance with company standards, customer requirements, applicable legislation, and internationally recognized food safety and quality standards.

The role will focus on strengthening the effectiveness of our Quality and Food Safety Management Systems, maintaining consistent product quality, driving continuous improvement, and fostering a strong quality and food safety culture across the organization.

Key Responsibilities

• Lead quality assurance and quality control activities across the entire value chain, from suppliers and incoming materials through production to finished products and customers.
• Manage, develop, and continuously improve the company’s Quality and Food Safety Management Systems.
• Ensure compliance with applicable food legislation, customer requirements, internal standards, and internationally recognized standards and certification schemes, including BRCGS, IFS, HACCP, and other relevant food safety requirements.
• Lead and coordinate customer visits as well as, certification, internal, and external audits, ensuring effective preparation, execution, follow-up, and timely closure of findings.
• Manage customer complaints, product non-conformities, and process-related quality issues; lead root cause analysis, corrective and preventive actions (CAPA), and effectiveness reviews.
• Develop, implement, and maintain product and process quality control plans, specifications, procedures, and quality documentation.
• Ensure that quality requirements and relevant documentation are effectively managed throughout new product development and product change processes.
• Lead and develop the Quality Control team, ensuring effective organization of daily activities, clear responsibilities, performance follow-up, and continuous development of team capabilities.
• Monitor quality performance indicators, identify trends and improvement opportunities, and report key quality risks and performance results to management.
• Support supplier qualification, supplier quality performance monitoring, and improvement activities in collaboration with relevant functions.
• Work closely with Production, Procurement, Commercial, Product Development, and other relevant teams to ensure that quality requirements are effectively integrated into business processes.
• Promote a strong quality and food safety culture throughout the organization and support related awareness and training activities.
• Lead continuous improvement initiatives aimed at enhancing product quality, food safety, process effectiveness, and operational efficiency.
• Ensure compliance with company procedures, corporate policies, workplace standards, and applicable regulatory requirements.

Qualifications

• Bachelor’s degree in Food Engineering or a related discipline.
• Minimum 7 years of professional experience in quality assurance and/or quality management, preferably within the food industry.
• Proven experience in Quality and Food Safety Management Systems within food manufacturing environments.
• Strong knowledge and practical experience in BRCGS, IFS, HACCP, food safety systems, and relevant quality standards.
• Hands‑on experience in customer, certification, internal, and supplier audits.
• Experience in managing customer complaints, non‑conformities, root cause analysis, and CAPA processes.
• Good knowledge of applicable food legislation and regulatory requirements.
• Proven experience in leading, managing, and developing quality teams.
• Fluent in written and spoken English, with the ability to communicate effectively with international customers, auditors, and stakeholders.
• Proficient in MS Office applications.
• Strong planning, organizational, analytical thinking, and problem‑solving skills.
• Strong leadership skills with the ability to lead, motivate, coach, and develop teams.
• Excellent communication and interpersonal skills, with a collaborative and cross‑functional working approach.
• Proactive, solution‑oriented, and results‑driven mindset.
• Able to work on‑site at our facility located in Ahmetli, Manisa.

Why Join PAGYSA?

• Become part of an organization with more than 200 years of heritage and experience.
• Take a key leadership role within the quality function of an established and export‑oriented food business.
• Work with international customers, auditors, suppliers, and stakeholders across different markets and cultures.
• Contribute directly to the continuous development of our quality and food safety culture.
• Work in a dynamic, development‑oriented, and continuously evolving environment.
• Benefit from a flexible benefits structure and an employee‑focused workplace culture.

If you are looking for an opportunity to lead quality and food safety processes, develop teams, and make a tangible impact in a growing, export‑oriented organization, we would be delighted to hear from you.

Your next career opportunity at PAGYSA may be waiting for you.