Overnight Front Desk Leader Elevate Guest Experience

Grand Hyatt; Fatih; On-site; TRY 558,000 - 781,000; Full time

Job summary

Grand Hyatt Istanbul Fatih is seeking a Night Manager to supervise the hotel's overnight operations, ensuring seamless service from check‑in to check‑out. You will coordinate with all departments, monitor guest requests, and enforce Hyatt standards while guiding the Front Desk team throughout the night.

The ideal candidate is fluent in Turkish and English, demonstrates strong leadership, exceptional guest service, and a proactive approach to problem solving during the night shift.

Qualifications

• Oversee overnight hotel operations and Front Desk activities.
• Coordinate with all departments to maintain Hyatt standards.
• Provide exceptional guest service with personalized touches.
• Strong leadership and communication during night shifts.

Responsibilities

• Oversee all hotel staff during the overnight shift.
• Coordinate with departments to maintain Hyatt standards.
• Directly supervise Front Desk overnight operations.
• Respond to guest requests with personalized recommendations.
• Ensure compliance with Hyatt Hotels policies.

Skills

Night shift supervision

Turkish

English

Job description

Grand Hyatt Istanbul Fatih is seeking a Night Manager to supervise the hotel's overnight operations, ensuring seamless service from check‑in to check‑out. You will coordinate with all departments, monitor guest requests, and enforce Hyatt standards while guiding the Front Desk team throughout the night.

The ideal candidate is fluent in Turkish and English, demonstrates strong leadership, exceptional guest service, and a proactive approach to problem solving during the night shift.