Housekeeping Supervisor: Lead Team, Elevate Guest Comfort

Hilton

Fatih

On-site

TRY 250,000 - 400,000

Full time

5 hours ago

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Job summary

Hilton in Istanbul–Fatih is seeking a Housekeeping Floor Supervisor to lead the housekeeping team, ensure cleanliness in guest rooms, and uphold Hilton's standards of hospitality. The role emphasizes supervising daily operations, conducting inspections, coordinating maintenance, and delivering exceptional guest experiences, including VIP requests.

A strong focus on leadership, integrity, and service defines the ideal candidate.

Qualifications

Experience supervising housekeeping or accommodation staff.
Strong leadership and communication skills.
Commitment to cleanliness and guest satisfaction.

Responsibilities

Supervise the housekeeping team: train, schedule, and oversee team members to ensure cleanliness and quality standards in guest rooms.
Conduct room and area inspections: perform routine checks of checkout rooms, spot inspections of occupied rooms, and review service areas, storage, and corridors to ensure cleanliness and maintenance standards are met.
Coordinate maintenance needs: report and promptly follow up on any maintenance issues or facility concerns.
Oversee special projects: schedule and supervise periodic deep cleaning and special housekeeping initiatives.
Manage inventory and equipment: maintain stock levels and ensure proper maintenance of housekeeping equipment.
Delight our guests: ensure excellent service, including VIP and special guest requests.