Operations Specialist

Devotel LTD.; Maltepe; On-site; TRY 320,000 - 520,000; Full time

Job summary

Devotel LTD. is seeking an Operations Specialist to support the Business Development Team. You will manage international industry events, coordinate partner onboarding from first contact to go-live, and maintain accurate business data across systems.

You will own end-to-end event logistics, work with the marketing and legal teams, and ensure timely follow-ups after events. This role suits someone organized, proactive, and comfortable working with global teams.

Qualifications

• Bachelor's degree in Business Administration, International Relations or a related field.
• 1–3 years of experience in operations, business development support, or similar coordination roles.
• Fresh graduates with relevant internship experience are encouraged to apply.

Responsibilities

• Research industry events (mainly international conferences) and recommend attendance.
• Prepare cost estimates and budgets for events including tickets, sponsorships, travel, and accommodation.
• Manage event logistics from registrations to contracts and venue arrangements.
• Coordinate with marketing on event materials and design needs.
• Track attendee lists, calendars, and guest invitations.
• Handle travel requests and organize travel details in internal systems.
• Record meeting notes and follow up on actions after events.
• Coordinate incoming partnership and interconnection requests to completion.
• Prepare and track NDAs and contracts through signature with Account Managers and legal.
• Archive signed agreements properly.

Skills

Organizational skills

Attention to detail

Communication with partners

Project coordination

Fast-paced environment

CRM tools

Education

Bachelor's degree in Business Administration or related field

Tools

MS Office/Google Workspace

CRM systems

Job description

Devotel is a leading player in the telecommunications industry, delivering high-quality voice and SMS solutions worldwide. Through our wholesale voice and SMS services, we connect operators and partners across the globe.

We’re looking for a highly organized, detail-oriented Operations Specialist to support our Business Development Team. You’ll be the person who keeps things moving behind the scenes. You’ll plan and run our presence at international industry events, coordinate partner onboarding from first contact to go-live, and keep our business data accurate and up to date. If you enjoy owning processes, following things through to the end, and working with many different teams, this role is for you.

What You Will Do

• Research relevant industry events (mainly international conferences) and recommend which ones we should attend.
• Prepare cost estimates and budget options for each event, covering tickets, sponsorship packages, team size, flights, hotels and other expenses.
• Manage event logistics from start to finish; registrations, communication with organizers, contracts, sponsorships, venue and meeting arrangements, flights and accommodation.
• Work with the marketing team on event materials and design needs.
• Keep track of event calendars, attendee lists and guest invitations.
• Handle incoming travel requests and keep travel and meeting details organized in our internal systems.
• After each event, make sure meeting notes are recorded, and follow-up actions (such as sending presentations) are completed on time.
• Own incoming partnership and interconnection requests and coordinate them through to completion.
• Prepare, send and track NDAs and contracts through to signature, working with Account Managers and the legal team.
• Keep signed agreements properly archived.
• Bring in the technical team during setup, connect the right people, and follow up until the integration is live.
• Make sure each new partner is handed over to an Account Manager.
• Follow up on target companies and open business development items every day.
• Research and complete missing company and client information in our CRM.
• Keep data clean and accurate, and flag any gaps that can’t be resolved, with the reasons.

Desired Skills

• Bachelor’s degree in Business Administration, International Relations or a related field.
• 1–3 years of experience in operations, business development support, or a similar coordination role. (Fresh graduates with relevant internship experience are also encouraged to apply.)
• Proactive, solution-oriented and comfortable in a fast-paced international team.
• Strong organizational skills and the ability to manage many tasks and deadlines at once.
• Attention to detail and a habit of following things through to completion.
• Comfortable communicating with external partners, vendors and event organizers.
• Experience with CRM tools, ticketing systems and MS Office/Google Workspace is a plus.
• Experience in telecom, tech or B2B environments is a plus.