Marketing Coordinator

Fairmont Hotels & Resorts; Fatih; On-site; TRY 240,000 - 300,000; Full time

Job summary

Fairmont Quasar Istanbul is seeking a Marketing Coordinator to support the Marketing Department's daily operations and assist in coordinating campaigns and promotional activities.

You will work closely with the Marketing Director to drive hotel awareness, coordinate events, and manage administration, reporting to help maximize commercial results. Fluent English and native Turkish are required, with 1–2 years in hotel marketing and strong MS Office skills.

Qualifications

• Bachelor’s degree in Marketing or related field.
• 1–2 years of experience in a marketing support role in hotel business.
• Fluent English and native-level Turkish.
• Proven experience in marketing, with a focus on coordination and campaign management.

Responsibilities

• Support the development and execution of the annual marketing plan and departmental activities.
• Assist with marketing campaigns and promotional activities to increase hotel awareness and drive sales.
• Prepare and update marketing materials and content for internal and external use.
• Coordinate meetings, attendance, and reporting for the Marketing Director and department.

Skills

Fluent English

Turkish native

Project management

Communication skills

Multitasking

Office proficiency

Education

Bachelor's degree in Marketing

Tools

Marketing tools

Microsoft Office

Job description

Company Description

Why work for accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Rising over the slopes of the Bosphorus, surveying centuries of history, yet silhouetted against the modern skyline of Istanbul, the Fairmont heritage of distinction and style comes to Istanbul, fusing with the city’s storied history and traditions to bring guests an exceptional experience in the heart of one of the world’s most talked about destinations.

Fairmont Quasar Istanbul is at once in touch with this fabulous city’s past and part of its dynamic future, rising up from the heart of Istanbul’s main business district. Offering sophisticated travelers 209 guest rooms with a diverse selection of restaurants and bars serving everything from elegantly crafted cocktails to exquisitely authentic Turkish cuisine. With 2,000 square meters of meeting and event space, Fairmont Quasar Istanbul is ideal for meeting and special events while the luxurious Fairmont Spa and state-of-the-art gym are the perfect places to relax and revitalize.

Job Description

Marketing Coordinator

We are looking for a Marketing Coordinator to support the day-to-day operations of the Marketing Department while providing administrative, coordination and basic marketing support to drive the hotel’s commercial and promotional activities.

Key Responsibilities

Marketing & Commercial Support

• Support the Marketing Director in the preparation and execution of the annual marketing plan and departmental activities.
• Support the development and implementation of marketing campaigns and promotional activities aimed at increasing hotel awareness and driving sales.
• Track timelines, deadlines and action items related to marketing activities, campaigns and events; collect the required information from relevant teams and provide regular updates to the Marketing Director.
• Support the operational coordination of events, photo/video shoots, press visits, influencer and partner visits, and other marketing-related activities organised by the Marketing Department. Maintain up-to-date knowledge of Fairmont Quasar Istanbul’s products, services, facilities, rates, promotions and hotel activities.
• Collect and monitor relevant market and competitor information and support the implementation of appropriate marketing activities.
• Coordinate with appointed Marketing, PR and other external agencies, following up on ongoing projects and deliverables.
• Support the preparation and updating of marketing materials, including presentations, brochures, case studies, promotional materials and other branded content.
• Assist with hotel website updates and content management.
• Support e-commerce action plans, ensuring deadlines and required actions are followed.
• Assist with internal communication and the promotion of hotel‑wide campaigns, promotions and announcements.
• Assist with the preparation and organization of marketing‑related events, meetings and activities.
• Support non‑technical bid and presentation requirements, including formatting, document checks and brand compliance.
• Prepare relevant monthly marketing and sales reports and maintain accurate departmental records.

Office & Administrative Coordination

• Answer telephone calls, take accurate messages and ensure timely follow‑up.
• Manage and coordinate appointments and meetings for the Marketing Director.
• Coordinate meetings and calls, including agendas, minutes and follow‑up actions.
• Finalize meeting schedules organised by Sales Managers and communicate the relevant details to the Marketing Director.
• Attend the weekly Marketing meeting, prepare meeting minutes and distribute them to relevant participants.
• Maintain accurate, timely and organised filing and archiving of departmental documents and records.
• Maintain departmental databases, contact lists, documentation and other administrative records.
• Prepare the monthly attendance record for the department.
• Ensure sufficient office supplies, marketing materials and sales collateral are available and properly organised.
• Provide general administrative support to the Marketing Department, including correspondence, suppliers, travel arrangements and other coordination needs.
• Support the coordination of IT, office assets and service providers when required.
• Provide assistance to guests or visitors arriving without an appointment and conduct hotel tours when required.

Communication & Teamwork

• Maintain effective communication and cooperation with Sales, Operations and other hotel departments.
• Keep the relevant manager and/or concerned colleagues informed about work‑related movements, appointments and other necessary information.
• Participate in departmental and hotel‑wide activities and initiatives.
• Continuously develop professional knowledge, skills and competencies.

Qualifications

• Bachelor’s degree in Marketing, Communications, or a related field is preferred
• 1–2 years of experience in a marketing support role in hotel business
• Fluent English and native‑level Turkish
• Proven experience in marketing, with a focus on coordination and campaign management
• Strong project management skills, with the ability to multitask and prioritize effectively
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and marketing tools
• A creative mindset with a keen eye for detail and design
• Ability to work independently as well as part of a team

Additional Information

At Fairmont Quasar Istanbul, being a managed hotel, we support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Our Commitment To Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.