Luxury Front Desk Lead: Elevate Guest Experiences & Growth

Four Seasons Hotels and Resorts

Turkey

On-site

TRY 45,000 - 60,000

Full time

8 days ago

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Benefits offered by this job

Learning and Development opportunities

Complimentary Dry Cleaning

Complimentary Employee Meals

Complimentary Indoor Parking

Job summary

Four Seasons Hotels and Resorts is seeking an Assistant Front Desk Manager to support operations and deliver exceptional guest experiences. The role involves overseeing daily Front Desk functions, addressing guest inquiries, and leading the Front Office team to ensure outstanding service.

Candidates must have a minimum of two years experience in a similar leadership position within a luxury hotel. Strong communication, leadership, and coaching skills are essential, along with proficiency in

Qualifications

Minimum two years of experience in a Rooms Division or Front Office leadership role within a luxury hotel environment.
Strong leadership and team management skills with a passion for service excellence.
Excellent English communication skills, both written and verbal; additional language skills are an advantage.

Responsibilities

Support and oversee daily Front Desk operations, ensuring seamless service delivery.
Act as a senior point of contact for guest concerns, resolving issues professionally.
Lead, coach, and develop Front Office team members through training and feedback.