Spa Front Desk & Guest Services Specialist

Swissôtel Hotels & Resorts; Konak; On-site; TRY 134,000 - 201,000; Full time

Job summary

Accor is seeking a front desk/hospitality associate to manage guest records, process payments, monitor supplies, and explain spa services to clients. The role emphasizes delivering excellent guest service, coordinating with colleagues, and supporting revenue activities.

Ideal candidates will have strong English, a tourism/hotel management degree, and experience in reception or sales, with the ability to work various shifts across the day.

Qualifications

• Perfect command of English.
• University degree in Tourism and Hotel Management.
• MS Office and Outlook knowledge.
• Reception and sales experience are a plus.
• Able to work according to different shifts.

Responsibilities

• Manage customer records.
• Handle payments.
• Track equipment and supplies.
• Explain spa services to customers.
• Keep other employees informed of customers' needs.

Skills

English proficiency

Customer service

Shift flexibility

Education

University degree in Tourism and Hotel Management

Tools

MS Office

Outlook

Job description

Accor is seeking a front desk/hospitality associate to manage guest records, process payments, monitor supplies, and explain spa services to clients. The role emphasizes delivering excellent guest service, coordinating with colleagues, and supporting revenue activities.

Ideal candidates will have strong English, a tourism/hotel management degree, and experience in reception or sales, with the ability to work various shifts across the day.