Key Account Management Intern

Avon; Fatih; On-site; TRY 33,000 - 61,000; Full time

Job summary

Avon in Turkey is seeking a Key Account Management Intern to support day-to-day commercial operations, customer management, campaign planning, reporting, and cross-functional coordination with local and global teams.

This internship offers hands-on experience in key account management, retail, sales operations and commercial planning, while developing skills in data handling, dashboards, and performance reporting.

Qualifications

• Pursuing or recently completed a university degree in Business Administration, Economics, Marketing, or a related field.
• Able to commit to a structured internship period.
• Strong analytical and organizational skills with attention to detail.
• Good communication and coordination skills.
• Comfortable working with Excel and handling data and reports.
• Fluency in Turkish and English.
• Proactive, collaborative, and eager to learn in a fast-paced commercial environment.

Responsibilities

• Support day-to-day commercial communication with retail customers and coordinate incoming requests with relevant internal teams.
• Assist in the preparation of customer meetings, campaign offers, and related follow-up actions.
• Support the maintenance and regular update of the retail campaign calendar.
• Help align customer-specific campaign plans with global and local commercial calendars.
• Support monthly forecast activities by updating target quantities and entering actual invoiced sales into forecast files.
• Track customer and retail KPIs and support monthly forecast variance analysis.
• Assist in evaluating post-campaign sell-in and sell-out performance.
• Upload customer sell-out data to global systems and support regular Tableau dashboard updates.
• Contribute to the preparation of retail performance reports and presentations for global teams.
• Support the preparation of global retail presentations and Turkey retail performance reports.
• Assist in adapting global content, campaign assets, and campaign briefs for Turkish customers.
• Support agency coordination and follow up on performance marketing activities.
• Collaborate with internal teams and external partners to ensure smooth execution of commercial activities.
• Support product launch tracking and follow up on product setup requirements ahead of launches.
• Communicate relevant price changes to retail partners.
• Support tester and free-of-charge process control.
• Assist in checking commercial alignment between offers, orders, and invoices.

Education

Business Administration or related field

Economics

Marketing

Tools

Tableau

Excel

Job description

You’ve picked a great time to join Avon. We’re the company that puts purpose, people and relationships at the heart of everything we do. The company that’s 140 years young and only just getting started. As part of the Regent LP family, we’re committed to being the best beauty company for the world by generating a positive environmental, economic and social impact for our communities across the globe.

About the Role

We are looking for a Key Account Management Intern to join our team and support day-to-day commercial operations, customer management, campaign planning, reporting, and cross-functional coordination.

This internship offers an opportunity to gain hands-on experience in Key Account Management, Retail, Sales Operations, Campaign Management, and Commercial Planning while working closely with both local and global teams.

Key Responsibilities

Customer & Campaign Support

• Support day-to-day commercial communication with retail customers and coordinate incoming requests with relevant internal teams.
• Assist in the preparation of customer meetings, campaign offers, and related follow-up actions.
• Support the maintenance and regular update of the retail campaign calendar.
• Help align customer-specific campaign plans with global and local commercial calendars.

Forecasting & Reporting

• Support monthly forecast activities by updating target quantities and entering actual invoiced sales into forecast files.
• Track customer and retail KPIs and support monthly forecast variance analysis.
• Assist in evaluating post-campaign sell-in and sell-out performance.
• Upload customer sell-out data to global systems and support regular Tableau dashboard updates.
• Contribute to the preparation of retail performance reports and presentations for global teams.

Global & Cross-Functional Coordination

• Support the preparation of global retail presentations and Turkey retail performance reports.
• Assist in adapting global content, campaign assets, and campaign briefs for Turkish customers.
• Support agency coordination and follow up on performance marketing activities.
• Collaborate with internal teams and external partners to ensure smooth execution of commercial activities.

Commercial & Product Setup

• Support product launch tracking and follow up on product setup requirements ahead of launches.
• Communicate relevant price changes to retail partners.
• Support tester and free-of-charge process control.
• Assist in checking commercial alignment between offers, orders, and invoices.

Qualifications

• Currently pursuing or recently completed a university degree in Business Administration, Economics, Marketing, or a related field.
• Able to commit to a structured internship period.
• Strong analytical and organizational skills with attention to detail.
• Good communication and coordination skills.
• Comfortable working with Excel and handling data and reports.
• Fluency in Turkish and English.
• Proactive, collaborative, and eager to learn in a fast-paced commercial environment.

What You Will Gain

• Hands-on experience in Key Account Management and Retail.
• Exposure to commercial planning, forecasting, campaign management, and performance reporting.
• Opportunity to work with local and global teams in a cross-functional environment.
• Practical experience with customer data, KPIs, dashboards, and commercial processes.
• The opportunity to develop your understanding of the retail and commercial business from end to end.