German Customer Support Specialist — Remote Istanbul

Cross Border Talents; Konak; Remote; TRY 1,773,000 - 2,327,000; Full time

Benefits offered by this job

Paid flight ticket (within the EU)

Airport pickup

Job summary

An international recruitment company is urgently hiring for a remote German customer service role. The position is open to candidates fluent in German and good in English, and successful applicants will assist customers via phone, email, or chat. Responsibilities include handling inquiries, maintaining records, and improving service quality. This opportunity also offers a relocation package for those relocating to Istanbul, Turkey, as well as the flexibility of working from home anywhere in Turkey.

Qualifications

• Fluency in German is mandatory.
• Good command of English is required.
• Excellent communication skills to assist customers.

Responsibilities

• Handle inquiries and resolve issues professionally.
• Keep accurate records of customer interactions.
• Collaborate with the team to improve service quality.

Skills

Fluency in German (spoken & written)

Good level of English

Excellent communication skills

Customer-oriented mindset

Job description

An international recruitment company is urgently hiring for a remote German customer service role. The position is open to candidates fluent in German and good in English, and successful applicants will assist customers via phone, email, or chat. Responsibilities include handling inquiries, maintaining records, and improving service quality. This opportunity also offers a relocation package for those relocating to Istanbul, Turkey, as well as the flexibility of working from home anywhere in Turkey.