Japanese Speaking Sales Representatives

Lavixo; Turkey; On-site; TRY 1,530,612 - 2,040,816; Full time

Benefits offered by this job

Competitive salary

Performance bonuses

Professional and supportive work environment

Opportunities for growth and career advancement

Job summary

A prominent finance sector company in Turkey is seeking a Customer Support Specialist for a full-time onsite role. The position requires proficiency in Japanese and English, along with excellent communication skills. Responsibilities include engaging with clients, handling calls, and delivering exceptional customer service. The ideal candidate will have a customer satisfaction-oriented approach and enjoy teamwork. This role offers a competitive salary, performance bonuses, and opportunities for career growth.

Qualifications

• Must have Japanese at a professional level.
• Proficiency in English required.
• Experience in customer support is a plus.

Responsibilities

• Handle inbound and outbound calls.
• Respond to customer inquiries professionally.
• Deliver excellent customer service.

Skills

Japanese at a professional level

Proficiency in English (professional working level)

Strong communication skills

Customer satisfaction and solution-oriented approach

Proficiency in MS Office

Job description

Company Description

Lavixo, an innovative organization in the finance sector, has established a strong reputation. With a large team of dedicated professionals, we provide investment consulting and customized service solutions that prioritize customer satisfaction, delivering high-quality service tailored to each client's unique needs. We are currently recruiting Customer Support Specialists to join our team and provide customer service across our group companies, seeking individuals passionate about delivering exceptional support in multiple languages.

Job Overview

This is a full‑time onsite role for an Account Manager. As a Customer Support Specialist, you will engage with clients across our group companies and use contact center technologies to enhance client experiences and maintain high levels of satisfaction.

Responsibilities

• Handling inbound and outbound calls.
• Responding to customer inquiries and requests professionally.
• Delivering excellent customer service to meet performance goals.

Benefits

• Competitive salary and performance bonuses.
• A professional and supportive work environment.
• Opportunities for growth and career advancement.

Requirements

• Japanese at a professional level.
• Proficiency in English (professional working level).
• Preferably residing in Istanbul with a residence permit.

Qualifications

• Language proficiencies.
• Customer satisfaction and solution‑oriented approach.
• Strong communication skills and preference for teamwork.
• Proficiency in MS Office.
• Previous experience in customer support is a plus.

Learn More

Visit our website: https://lavixo.com/

Join our team and become part of a leading company in customer service excellence!

Legal Notice

LAVIXO bünyesinde kişilerin cinsiyetine, etnik kökenine, ırkına, rengine, milliyetine, ekonomik durumuna, siyasi düşüncesine, dinine ve diğer inanışlarına ilişkin ayrımcılık yapılamaz. İşe alımlarda ve terfilerde, sağlanan çalışma koşullarında, müşterilerle olan tüm ilişkilerde bu anlayış geçerlidir. Faaliyetlerimiz çerçevesinde hangi ortamda bulunursak bulunalım, kişi hak ve özgürlüklerine saygı duyar, inanır ve destekleriz.