Japanese Speaking Sales Representatives

Lavixo; Kâğıthane; On-site; TRY 350,000 - 520,000; Full time

Benefits offered by this job

Competitive salary

Performance bonuses

Professional and supportive work environment

Opportunities for growth and career advancement

Job summary

A leading finance organization in Turkey is looking for Customer Support Specialists to provide exceptional support across its group companies. The role is full-time and requires proficiency in Japanese and English, with responsibilities including handling customer queries and maintaining high satisfaction levels. Ideal candidates should have strong communication skills and a solution-oriented approach. Competitive salary and opportunities for career growth are offered.

Qualifications

• Professional level proficiency in Japanese.
• Proficiency in English at a professional working level.
• Strong communication and teamwork skills.

Responsibilities

• Handle inbound and outbound calls.
• Respond to customer inquiries and requests professionally.
• Deliver excellent customer service to meet performance goals.

Skills

Japanese

English

Customer satisfaction

Communication skills

Teamwork

MS Office

Tools

MS Office

Job description

About the Job

Lavixo, an innovative organization in the finance sector, has established a strong reputation. With a large team of dedicated professionals, we provide investment consulting and customized service solutions that prioritize customer satisfaction, delivering high-quality service tailored to each client's unique needs. We are currently recruiting Customer Support Specialists to join our team and provide customer service across our group companies, seeking individuals passionate about delivering exceptional support in multiple languages.

Company Description

Lavixo, an innovative organization in the finance sector, has established a strong reputation. With a large team of dedicated professionals, we provide investment consulting and customized service solutions that prioritize customer satisfaction, delivering high-quality service tailored to each client's unique needs.

Role Description

This is a fulltime onsite role for a Account Manager As a Customer Support Specialist, you will engage with clients across our group companies. You will use contact center technologies to enhance client experiences and maintain high levels of satisfaction.

You will be responsible for:

• Handling inbound and outbound calls.
• Responding to customer inquiries and requests professionally.
• Delivering excellent customer service to meet performance goals.

What We Offer

• Competitive salary and performance bonuses.
• A professional and supportive work environment.
• Opportunities for growth and career advancement.

Requirements

• Japanese in professional level.
• Proficiency in English (professional working level).
• Preferably residing in Istanbul with a residence permit.

Qualifications

• Language proficiencies.
• Customer satisfaction and solution-oriented approach.
• Strong communication skills and preference for teamwork.
• Proficiency in MS Office.
• Previous experience in customer support is a plus.

About Lavixo

2011 yılı itibariyle Ukrayna’da ve 2019 yılı itibariyle İstanbul/Sarıyer’de bulunan ofisimizde online finans alanında müşterilerimize destek hizmeti vermekteyiz. Hergün 200’den fazla çalışanımız ilgili dilde müşterilerimizi arayarak onlara ihtiyaçları doğrultusunda müşteri desteği hizmeti sağlamaktadır. Müşterilerimizin beklentilerini nitelikli hizmetle karşılamak önceliğimizdir. Hizmet kalitemizi sürekli geliştirmek için teknolojik altyapımızı üstün tutmaya ve donanımlı insan kaynağımızı verimli kullanmaya özen gösteririz. LAVIXO bünyesinde kişilerin cinsiyetine, etnik kökenine, ırkına, rengine, milliyetine, ekonomik durumuna, siyasi düşüncesine, dinine ve diğer inanışlarına ilişkin ayrımcılık yapılamaz. İşe alımlarda ve terfilerde, sağlanan çalışma koşullarında, müşterilerle olan tüm ilişkilerde bu anlayış geçerlidir. Faaliyetlerimiz çerçevesinde hangi ortamda bulunalım, kişi hak ve özgürlüklerine saygı duyar, inanır ve destekleriz.

Visit our website: https://lavixo.com/

Join our team and become part of a leading company in customer service excellence!

We will provide more details about the position during the interview process.