IT Administrator

Snop UK; Kartepe; On-site; TRY 250,000 - 380,000; Full time

Job summary

Snop UK is seeking a proactive IT Specialist to provide on-site technical support for the Kocaeli/Izmit plant. You will maintain local IT infrastructure, monitor production systems, and ensure secure, efficient operation in a collaborative environment.

The role requires a degree in IT or related field and 1–2 years in technical support, with English proficiency and knowledge of Windows, networking, and SAP basics. On-site work at the Izmit facility offers growth and development opportunities.

Qualifications

• Higher education degree in Information Technology or related field.
• 1-2 years in technical support roles is preferred.
• Strong English reading/writing/speaking.
• Knowledge of Windows OS and Microsoft 365 apps.
• Basic networking (TCP/IP, DHCP, DNS, Wi-Fi).
• Familiarity with IT tools, hardware, and SAP knowledge is a plus.
• Experience with hardware installation and support (PCs, printers).
• Understanding of IT security concepts and risk assessment.
• Ability to work in multidisciplinary teams and maintain confidentiality.

Responsibilities

• Maintain and monitor infrastructure components (networks, telephony, systems, workstations).
• Monitor production environment events and escalate alarms when needed.
• Provide user support for incidents and changes; escalate to Group IT when required.
• Install and configure infrastructure and industrial components per procedures.
• Test hardware/software during installation or modification with guidance.
• Document locally installed infrastructure and solutions.
• Suggest improvements to IT settings and processes.
• Gather local user requirements to support IT budgeting.
• Report IT issues to Group IT and management as needed.
• Log interventions and maintain service indicators.
• Follow safety guidelines for self and third parties.

Skills

English proficiency

Windows OS

Microsoft 365

Networking basics

SAP (basic)

Microsoft Intune/MDM

Active Directory (basics)

IT risk analysis

Team collaboration

Security awareness

Education

IT/Computer-related degree

Tools

SAP

Microsoft Intune

Active Directory

Job description

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At Snop, a division of the Groupe FSD, we offer much more than just a job - we offer a pathway to growth and development within our company.

As a leading supplier of stamping, assembly, and profiling technology to the global automotive industry with over 8,200 colleagues in 12 countries, we are committed to providing our employees with the tools, resources, and support they need to achieve their goals and advance their careers. Understanding the importance of community and collaboration, we offer a supportive and collaborative work environment that fosters creativity, innovation, and growth.

We believe that our shared values of Ambition, Transparency, Sustainability, Professionalism, Respect, and Trust align with our commitment to CSR and help us create a more sustainable future for all.

Join us and be part of a team that is driving the future of the automotive industry while embodying our shared values.

We are seeking a proactive and skilled IT SPECIALIST to provide on-site technical support, maintain local IT infrastructure, and ensure that all systems operate efficiently and securely for ourKocaeli/Izmit plant.

QUALIFICATIONS

Knowledge & Education

• Higher education degree in Information Technology, Computer Programming, Computer Technologies or a related field,
• Have min. 1-2 years of experience in technical support,
• Good command of English (reading, writing, speaking),
• Windows operating system, Microsoft 365: Outlook, Teams, SharePoint, OneDrive,
• Knowledge of networks, systems, and/or workstation environments. Basic networking: TCP/IP, DHCP, DNS, Wi-Fi,
• Familiarity with industry-relevant software Preferred: basic SAP
• Knowledge of leading IT tools, hardware, and software providers. Installation and support of hardware (desktops, laptops, printers),
• Additional Valued Knowledge : Microsoft Intune or other MDM tools, Active Directory (basic)
• Knowledge of internet technologies, including protocols and security standards,
• Ability to analyze IT risks and assess impacts related to changes or updates.
• Ability to work collaboratively in multidisciplinary teams.
• Respect for confidentiality at all times.

Please note: Only applications in English will be considered.

JOB DESCRIPTION

• Maintain and monitor infrastructure components (networks, telephony, systems and workstations, etc.)
• Monitor all events in production environments (PLCs, weighing systems, etc.), detect, process and elevate alarms/alerts if necessary
• Provide support for user requests, incidents, and changes; elevate unresolved issues to Group IT when required.
• Install or supervise the installation and configuration of infrastructure and industrial components in alignment with defined procedures.
• Test hardware and software during installation or modification activities under Group IT guidance.
• Write and update documentation describing locally installed infrastructure and solutions
• Propose improvements to the settings and processes for managing IT environments
• Collect local user requirements to support IT budgeting activities.
• Report IT malfunctions or difficulties to Group IT and notify management as needed.
• Log interventions in the dedicated system and keep service indicators up to date.
• Adhere to safety guidelines for oneself and third parties.
• Report IT malfunctions / difficulties to the Group IT Department