IT Operations Specialist: Maintain & Optimize IT Services

Logistics Cluster; Şahinbey; On-site; TRY 200,000 - 300,000; Full time

Job summary

World Food Programme in Gaziantep, Türkiye, is seeking an IT Operations Associate to coordinate IT maintenance and staff support. You will monitor hardware and systems, respond to user queries, and help implement new applications.

The role also involves documenting IT services, guiding junior staff, and ensuring telecom equipment is installed and maintained in line with procedures. Fluency in English is required for effective teamwork.

Qualifications

• Completion of secondary education and a related post-secondary certificate.
• Minimum 6 years of relevant IT experience.
• Experience in hardware installation, configuration, and testing.

Responsibilities

• Carry out system and hardware maintenance tasks to keep tech running smoothly.
• Monitor reliability, analyze data and recommend IT solutions.
• Provide standard technical training to end users and junior staff.

Skills

Hardware installation

IT service management analysis

IT and telecom systems

English proficiency

Education

Secondary education

Post-secondary certificate

Job description

World Food Programme in Gaziantep, Türkiye, is seeking an IT Operations Associate to coordinate IT maintenance and staff support. You will monitor hardware and systems, respond to user queries, and help implement new applications.

The role also involves documenting IT services, guiding junior staff, and ensuring telecom equipment is installed and maintained in line with procedures. Fluency in English is required for effective teamwork.