IT Operations & Support Coordinator

WFP - World Food Programme; Turkey; Presencial; TRY 1 000 000 - 1 500 000; Tempo integral

Resumo da oferta

World Food Programme in Türkiye seeks an IT Coordinator to oversee maintenance and support activities, ensuring reliable IT services for staff and operations. You will monitor systems, coordinate a team of IT staff, and lead the rollout of new applications to support emergency food assistance and everyday work.

This role requires installation and testing of hardware, data-driven reporting, end-user training, and producing standard documentation.

Qualificações

• Formal IT maintenance and support experience.
• Experience documenting IT services and providing end-user training.
• Strong ability to analyze data and recommend improvements.

Responsabilidades

• Maintain and monitor hardware and systems to ensure uptime.
• Provide end-user IT training and resolve staff queries.
• Coordinate new IT applications and document services.
• Lead a team of IT staff to meet objectives and comply with regulations.

Conhecimentos

IT maintenance

System monitoring

Staff training

Incident escalation

Formação académica

Secondary education completed

Post-secondary certificate in related area

Descrição da oferta de emprego

World Food Programme in Türkiye seeks an IT Coordinator to oversee maintenance and support activities, ensuring reliable IT services for staff and operations. You will monitor systems, coordinate a team of IT staff, and lead the rollout of new applications to support emergency food assistance and everyday work.

This role requires installation and testing of hardware, data-driven reporting, end-user training, and producing standard documentation.