IT Operations Intern — End-User Support & Hardware

Insider One; Fatih; On-site; TRY 45,000 - 78,000; Part time

Benefits offered by this job

Monthly meal allowance

Yoga and fitness clubs

Learning resources access

Internal trainings

Diversity and inclusion

Referral bonuses

Volunteer opportunities

Team events

Job summary

Insider One is seeking a long-term IT Operations Intern to assist the IT team with day-to-day operations and first-level support. You will gain hands-on experience in end-user support, asset management, onboarding/offboarding, and basic troubleshooting in a fast-paced tech environment.

This role offers a pathway into IT Operations, IT Support, or Infrastructure with opportunities to learn through internal trainings and social impact projects.

Qualifications

• Currently enrolled in a university program related to Computer Engineering, MIS, Information Technologies or Computer Programming.
• Willingness to intern for at least 5–6 months.
• Availability to work at least 3 days per week.
• Strong English communication skills.
• Interest in IT Operations, IT Support or Infrastructure.

Responsibilities

• Provide L1 IT support to employees and resolve basic hardware/software issues.
• Assist with setup and delivery of laptops, monitors and peripherals.
• Support onboarding/offboarding and device preparation.
• Maintain IT asset records and stock tracking.
• Troubleshoot basic Windows/macOS devices and common workplace apps.
• Review incoming IT requests and escalate complex issues.

Skills

IT Operations

IT Support

Infrastructure

Customer service

Education

Computer Engineering

Management Information Systems

Information Technologies

Computer Programming

Job description

Insider One is seeking a long-term IT Operations Intern to assist the IT team with day-to-day operations and first-level support. You will gain hands-on experience in end-user support, asset management, onboarding/offboarding, and basic troubleshooting in a fast-paced tech environment.

This role offers a pathway into IT Operations, IT Support, or Infrastructure with opportunities to learn through internal trainings and social impact projects.