Inside Sales Specialist (HP)

TD SYNNEX; Fatih; Sur place; TRY 180 000 - 300 000; Plein temps

Avantages offerts par ce poste

Elective Benefits

Career Growth

Life Empowerment Program

Diversity, Equity & Inclusion

Onboarding program

Community volunteering

Résumé du poste

TD SYNNEX is seeking an Internal Sales specialist focused on a sub business unit, leveraging specialist product knowledge, vendor pricing, and CRM-driven quotes to close orders.

The role emphasizes proactive outbound engagement, relationship building, and achievement of revenue and margin targets, with opportunities to hand off to pre-sales for technical needs and to grow with company programs.

Qualifications

• 1–2 years of experience.
• Numerate with good attention to detail.
• Excellent telephone manner.
• Priority management and planning skills.
• Strive to achieve set targets.
• Understands Sales Process.
• Effective Communication Skills.
• Good relationship building.
• Working knowledge of Microsoft Word, Excel, Outlook.
• Ideal candidates will have IT systems experience for quotation, order entry, CRM.
• Knowledge of product set desirable.

Responsabilités

• Build excellent customer and vendor sales relationships through proactive engagement and demonstrable specialist product knowledge under supervision.
• Generate new business opportunities by planning outbound calls to customers and can have a general conversation around a solution/product area.
• Achieve monthly/quarterly Revenue and Margin targets.
• Proactively develop relationships with key internal and external contacts.
• Engages in active inside selling by using a number of different sources to gain information on customers and utilizes this to maximise call potential and outcomes.
• Manages customer backorder along specialist knowledge and engages in intelligent project fishing.
• Provide, sell and negotiate product information, pricing, special offers and promotions.
• Ensure TD SYNNEX maintains service levels agreements with customers.
• Attainment of KPIs such as customer engagement.
• Sell the benefits of using TD SYNNEX and the company value proposition.

Connaissances

Inside sales

Customer relations

CRM familiarity

Microsoft Office

Attention to detail

Outils

CRM system

Quotation software

Order entry system

MS Word

MS Excel

MS Outlook

Description du poste

Job Purpose: Internal sales specialised within a sub BU allocated to accounts where possible, deep knowledge of portfolio, process and vendor pricing, manages all quotes and closes orders; incentivized based on part of the portfolio.

Responsibilities

• Build Excellent customer and vendor sales relationships through proactive engagement and demonstrable specialist product knowledge under supervision.
• Generate new business opportunities by planning outbound calls to customers and can have a general conversation around a solution/product area.
• Achieve monthly/quarterly Revenue and Margin targets.
• Proactively develop relationships with key internal and external contacts.
• Engages in active inside selling by using a number of different sources to gain information on customers and utilises this to maximise call potential and outcomes.
• Manages customer backorder along specialist knowledge and engages in intelligent project fishing.
• In AS either manages project end-to-end or hands over to pre sales for technical requirements.
• Provide, sell and negotiate product information, pricing, special offers and promotions.
• Ensure TD SYNNEX maintains service levels agreements with customers.
• Attainment of Key Performance Indicators (KPIs) such as customer engagement.
• Sell the benefits of using TD SYNNEX and the company value proposition.
• Develops partner relationship (incl. account planning, cross-selling etc.).
• Identifies project opportunities and engages with BDMs if specific product/vendor knowledge is required.
• Drives sales of specific products/vendors if specific knowledge is required.
• Provides accurate and timely quotations.
• Generate and own a pipeline of deals in TD SYNNEX’s CRM system, which is regularly reviewed and updated and ensure active closure of opportunities.
• Manage customer backorder expectations and reporting.
• Ensure CRM system is well maintained and provides correct customer information.

Knowledge, Skills and Experience

• 1-2 years of experience.
• Numerate with good attention to detail.
• Excellent telephone manner.
• Priority management and planning skills.
• Strive to achieve set targets.
• Understands Sales Process.
• Effective Communication Skills.
• Good relationship building.
• Working knowledge of Microsoft Word, Excel, Outlook.
• Ideal candidates will have previous experience of IT systems for quotation, order entry, CRM.
• A knowledge of product set would be desirable but not essential.
• IT industry knowledge would be desirable but not essential.

At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

Benefits

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

At TD SYNNEX (NYSE: SNX), we're proud to share an unwavering passion for bringing compelling technology products, services and solutions to the world. We're an innovative partner that helps our customers maximize the value of IT investments, demonstrate business outcomes and unlock growth opportunities. With diverse backgrounds, expertise and experiences, our co-workers make us who we are. When we seek to understand one another and recognize the power of the individual, we demonstrate respect and dignity; we learn, evolve and unlock potential to achieve outstanding results for our customers and win together. This broad perspective is integral to our commitment to diversity, equity and inclusion.

To learn more, visit www.TDSYNNEX.com or follow us on Twitter, LinkedIn, and Facebook.