Inside Sales Specialist

YDU JC Air Cond & Ref Inc.- Dubai; Çankaya; On-site; TRY 320,000 - 460,000; Full time

Job summary

Johnson Controls is seeking an Inside Sales Specialist to drive customer acquisition and revenue growth. Based in a fast-paced environment, you will identify product needs, generate quotes, and coordinate order processing while liaising with customers and internal teams.

You will also handle technical inquiries, leverage data to support decisions, and communicate complex concepts clearly to non-technical audiences.

Qualifications

• Bachelor's degree in Mechanical Engineering is required.
• Fluency in English—written, spoken and reading.
• Completion of military service for male candidates is required.

Responsibilities

• Identify required products based on customer needs and prepare quotes.
• Enter data into SAP system and review specifications for accurate builds.
• Coordinate order processing and serve as liaison between customers and internal departments.
• Field technical inquiries and develop strong customer relationships for timely solutions.

Skills

English fluency

Sales support experience

Education

Bachelor's degree in Mechanical Engineering

Job description

What you will do

As an Inside Sales Specialist, you will play a crucial role in driving our customer acquisition and revenue growth goals. Reporting to the Sales Manager - Fire Suppression Products, you will thrive in a fast-paced environment where your contributions directly enhance our customer experience.

How you will do it

In this role, you will identify the required products based on customer needs, enter data into the SAP system, generate quotes for new and existing sales orders, and review detailed specifications to determine the precise build for applications. You will coordinate order processing, act as a liaison among customers and internal departments, field technical inquiries, and foster strong customer relationships. For more complex queries, you will collaborate with support personnel to deliver timely solutions. You should be a proactive self-starter with a knack for problem-solving, driven by data and analytics. Your ability to communicate technical concepts effectively to non-technical audiences, paired with a customer-focused mindset, will be key to your success.

What we look for

• Required Bachelor's degree in Mechanical Engineering
• Fluency in English – written, spoken, and reading
• Completion of military service for male candidates
• Preferred Previous experience in sales support

Johnson Controls: Enhancing the Intelligence of Buildings

Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission.

This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter.

A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable.

Most important, smarter buildings let you focus more intensely on your unique mission.

Better for your people. Better for your bottom line. Better for the planet.

At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.