Inside Sales Specialist

Johnson Controls, Inc.; Çankaya; On-site; TRY 60,000 - 90,000; Full time

Job summary

Johnson Controls, Inc. seeks an Inside Sales Specialist to support customer acquisition and revenue growth. You will report to the Sales Manager - Fire Suppression Products and thrive in a fast-paced environment, where your contributions enhance the customer experience.

You will identify products, process data in SAP, prepare quotes, review specifications, and coordinate orders while collaborating with internal teams to deliver timely solutions and excellent service.

Qualifications

• Bachelor's degree in Mechanical Engineering required.
• Fluency in English is mandatory.
• Completion of military service for male candidates.

Responsibilities

• Identify required products based on customer needs.
• Enter data into the SAP system and generate quotes for new and existing orders.
• Review specifications to determine the precise build for applications.
• Coordinate order processing and act as liaison among customers and internal departments.
• Field technical inquiries and maintain strong customer relationships.
• Collaborate with support for complex queries to deliver timely solutions.

Skills

Data analytics

Non-technical communication

Customer focus

Self-motivated

Education

Bachelor's degree in Mechanical Engineering

Tools

SAP

Job description

What you will do

As an Inside Sales Specialist, you will play a crucial role in driving our customer acquisition and revenue growth goals. Reporting to the Sales Manager - Fire Suppression Products, you will thrive in a fast-paced environment where your contributions directly enhance our customer experience.

How you will do it

In this role, you will identify the required products based on customer needs, enter data into the SAP system, generate quotes for new and existing sales orders, and review detailed specifications to determine the precise build for applications. You will coordinate order processing, act as a liaison among customers and internal departments, field technical inquiries, and foster strong customer relationships. For more complex queries, you will collaborate with support personnel to deliver timely solutions.

You should be a proactive self-starter with a knack for problem-solving, driven by data and analytics. Your ability to communicate technical concepts effectively to non-technical audiences, paired with a customer-focused mindset, will be key to your success.

What we look for

Required

• Bachelor's degree in Mechanical Engineering
• Fluency in English - written, spoken, and reading
• Completion of military service for male candidates

Preferred

• Previous experience in sales support
• Familiarity with SAP