Horeca Key Account Manager — Hybrid & Growth Focus

Nestle; Sarıyer; Hybrid; TRY 900,000 - 1,300,000; Full time

Benefits offered by this job

Hybrid working

Exclusive employee discounts

Employee Assistance Program

Wellbeing and Sports Benefits

Paid birthday leave

4 weeks paternity leave

Job summary

Responsibilities include market analysis, stakeholder engagement, and collaboration with HQ teams to deliver targeted sales plans while maintaining exceptional customer service and loyalty in a dynamic market.

Qualifications

• 3–5 years in B2B environment
• 3+ years in Field Sales or Account Management
• Experience driving cross-functional teams in high-value deals
• Proven success in previous sales roles
• Marketing experience is a plus

Responsibilities

• Participate in market sizing analysis with B2B stakeholders to define Key Account opportunities
• Build complete Customer Plans to acquire and grow Key Accounts
• Coordinate with HQ Global Strategic Accounts and maintain contact with Global Account Managers
• Use CRM to target, acquire and develop new Accounts
• Execute Account Plans aligned with business objectives and customer strategies
• Negotiate commercial agreements with new Accounts
• Manage Customer LifeCycle and ensure profitability of top accounts
• Develop Key Accounts with the Sales Manager and grow the TOP 20 customers
• Establish long-term partnerships with new and existing customers
• Drive training, PR events, promotions, visibility initiatives for customers
• Oversee large deals to sustain capsule volume growth
• Ensure consistent Brand experience for Nespresso in HORECA environment
• Coordinate with finance to ensure timely payments and budget adherence
• Align HQ strategies with local market plans and share best practices

Skills

B2B sales

Field Sales

Account Management

Business Development

Cross-functional collaboration

CRM experience

Tools

CRM system

Job description

Responsibilities include market analysis, stakeholder engagement, and collaboration with HQ teams to deliver targeted sales plans while maintaining exceptional customer service and loyalty in a dynamic market.