Holiday Home Revenue Specialist

Haven Leisure Ltd; Turkey; On-site; TRY 120,000 - 160,000; Full time

Benefits offered by this job

Dining discount up to 50%

Haven Holidays and in-store discounts

Free facility access

Savings with national brands

Job summary

Haven Leisure Ltd is seeking a Holiday Home Revenue Administrator to join our team in a full-time, permanent role. You will support owners and prospective owners, manage sales-related transactions, and help ensure smooth handovers and compliant processes.

The role emphasizes exceptional service, accurate record-keeping, and proactive issue resolution. We provide comprehensive training, career development opportunities, and inclusive team benefits.

Qualifications

• Exceptional organisational and administrative skills.
• Strong customer service and communication abilities.
• Confidence in managing transactions and handling sensitive customer information.
• Proactive and solution-oriented approach to resolving issues.
• Knowledge of compliance processes, with training provided where needed.

Responsibilities

• Handle interactions with owners and prospective owners, ensuring exceptional service and satisfaction.
• Manage transactions for new and used Holiday Home purchases, including accessory sales, finance proposals, and compliance with identification and finance checks.
• Coordinate the handover process, ensuring timelines are realistic and expectations are met.
• Address pre- and post-handover “snagging” issues, resolving them efficiently and through the appropriate channels.
• Maintain inventory stock levels and oversee the day-to-day appearance of the Holiday Home Show Ground.
• Ensure compliance with GDPR, FCA regulations, and all other necessary training and processes.
• Support team performance by meeting all relevant targets and metrics.

Skills

Organisational skills

Customer service

Communication

Transaction management

Compliance awareness

Job description

Haven Leisure Ltd is seeking a Holiday Home Revenue Administrator to join our team in a full-time, permanent role. You will support owners and prospective owners, manage sales-related transactions, and help ensure smooth handovers and compliant processes.

The role emphasizes exceptional service, accurate record-keeping, and proactive issue resolution. We provide comprehensive training, career development opportunities, and inclusive team benefits.