GM - Quick Commerce

Yemeksepeti; Fatih; On-site; TRY 900,000 - 1,300,000; Full time

Benefits offered by this job

Flexible work hours

Private health insurance

Orientation program & buddy support

Learning opportunities

Global exposure

Job summary

Yemeksepeti in Istanbul is looking for a GM of Q‑Commerce to define and drive the strategic vision, operations, and commercial growth of our quick commerce offerings. The role focuses on maximizing customer experience and market share, with significant P&L responsibilities and leadership over Dmart and local shop marketplaces.

The position requires 8+ years in strategic leadership, a business-focused degree, and fluent English.

Qualifications

• Minimum 8+ years in strategic leadership with P&L ownership.
• Degree in Commerce, Marketing, Business Administration or related field.
• Proven ability to translate strategic plans into operational results.
• Excellent written and verbal communication; ability to influence senior stakeholders.
• Fluent English (spoken and written) is mandatory.
• Proficient with Google Suite/MS Office and data analysis tools.

Responsibilities

• Develop and execute strategic plans to drive growth, profitability, and market leadership in Q-Commerce in Turkey.
• Oversee daily operations of Dmart and local shop platforms, optimize inventory and fulfillment.
• Lead cross-functional teams including Sales, Vendor Growth, Category Management and Operations.
• Collaborate with Product, Logistics, Marketing, and Finance to align local strategies.

Skills

Fluent English

Google Suite

MS Office

Data analysis tools

Education

Bachelor’s degree in Commerce/Marketing/Business Administration

Tools

Google Suite

MS Office

Data analysis tools

Job description

Yemeksepeti is part of the Delivery Hero Group, the world’s pioneering local delivery platform. We operate in over 70+ countries worldwide and are headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

We are hiring a GM of Q‑Commerce for our operations in Turkey. This pivotal leadership role is responsible for defining and executing the strategic vision, operational efficiency, and commercial growth of our Quick Commerce offerings, including Dmart and local shop marketplaces. Based in Istanbul, the leader will drive market leadership and profitability, manage significant P&L responsibilities, and cultivate a high‑performing organization dedicated to maximizing customer experience and market share in the rapidly evolving Turkish Q‑Commerce landscape.

Key Responsibilities

• Strategic & Financial Leadership
  • Develop and implement strategic plans to aggressively drive growth, profitability, and market leadership of Dmart dark stores and local shop marketplaces across Turkey.
  • Drive revenue growth, optimize margins, and enhance profitability through effective cost management, forecasting, and rigorous data‑driven decision‑making.
  • Identify, prioritize, and pursue opportunities for strategic business expansion, new service introductions, and growth within the Turkish Quick Commerce segment.
• Operational & Commercial Excellence
  • Oversee the daily operations of Dmart and local shop platforms, ensuring smooth, efficient operation of dark stores, optimal inventory management, and fulfillment processes.
  • Establish and promote a proactive, customer‑centric mindset across all business activities, analyzing customer feedback to continuously improve service quality, reliability, and the overall customer experience.
  • Ensure strict adherence to all local Turkish regulations, data management protocols, and corporate policies, and proactively mitigate potential operational or business risks to safeguard continuity.
• Team Management & Cross‑Functional Collaboration
  • Build, mentor, and lead a high‑performing team of managers and employees across critical functions, including Sales, Vendor Growth, Category Management, and Operations.
  • Work closely with regional and global teams, as well as key internal partners (Product, Logistics, Marketing, Finance), to align local strategies and create necessary synergies for execution.

Qualifications

• Minimum 8+ years of progressive experience in a strategic leadership role, preferably within Quick Commerce (Q‑Commerce), high‑growth e‑commerce, or fast‑paced retail sector, with previous P&L ownership.
• University degree (Bachelor’s or equivalent) in Commerce, Marketing, Business Administration, or a related field.
• Demonstrated ability to develop and implement complex strategic plans and translate them into measurable, high‑impact operational results.
• Excellent written and verbal communication skills, capable of influencing senior stakeholders and motivating large teams.
• Fluent English (both spoken and written) is mandatory.
• Proficient user of Google Suite (or MS Office suite, depending on local use) and relevant data analysis tools.

Benefits & Working Conditions

• A career at Yemeksepeti, Turkey’s largest online quick delivery platform, and a chance to shape the future of Quick Commerce.
• A working environment that prioritizes employee happiness, with a strong corporate culture and transparent management approach.
• Project opportunities across Delivery Hero’s 43 countries and exposure to global industry leadership.
• Flexible work hours, allowing you to start between 08:00 and 10:00.
• Birthday leave the following day, personalized learning opportunities, and comprehensive private health insurance.
• Pre‑planned orientation program and buddy support for a smooth transition.

Your rights arising from the processing of your personal data, within the scope of the Law on the Protection of personal data. You can find detailed information on the page of our Clarification Text at Yemeksepeti data protection statement.