Global & Strategic Accounts Specialist

Arkas Line; Şişli; On-site; TRY 1,916,000 - 3,352,000; Full time

Job summary

Arkas Line is seeking a seasoned logistics professional to develop shipping projects, expand the customer portfolio, and oversee tender processes to establish long-term relationships. The role requires coordinating with Arkas Line and agencies, monitoring tender outcomes, and guiding operations to protect customer interests.

The ideal candidate will identify market opportunities, visit customers, and report results to management to align pricing and operations with tender terms.

Qualifications

• Experience in container, transportation and/or logistics industries
• Minimum 3 years in a similar role
• Strong analytical and reporting abilities
• Proficiency in MS Office, especially Excel
• Excellent English language skills
• Customer-oriented mindset with strong problem-solving
• Ability to coordinate with multiple stakeholders in an international environment

Skills

Industry experience

3+ years in similar role

Analytical & reporting

MS Excel

English proficiency

Customer-oriented

Stakeholder coordination

Job description

• Experienced in container, transportation and/or logistics industries
• At least 3 years of work experience in a similar role
• Strong analytical and reporting skills
• Proficient in MS Office programs, especially in MS Excel
• Very good command of English
• Customer-oriented mindset with strong problem-solving skills
• Ability to coordinate with multiple stakeholders in an international environment

Job Description

• Developing various shipping projects to ensure maximum profit for Arkas Line as a result of monitoring and expanding the existing and potential customer portfolio, and to carry out the necessary works and tender processes in this context to ensure the establishment of long-term relationships
• Providing and sharing the necessary guidance and carrying out the tender RFI & RFQ processes with the customer, Arkas Line related units, and agencies, and finalizing the tender process
• Continuously monitors whether the shipments realized in connection with the concluded tenders continue in the conditions and volumes specified in the tender, and takes the necessary actions accordingly
• Intervenes in the operational processes that are routinely followed by Arkas Line and its agents, in situations that may affect or are likely to affect the customers for which it is responsible, and provides the necessary guidance and information to pass a possible problematic process without damage or with the minimum possible damage
• Supports research on competitor companies and market activities, and conducts the subsequent process
• Conducting research, customer visits to increase the customer portfolio in the current market and new markets
• Reporting the tender results and customer visits to the management and sharing them extensively with the agencies ensures that the agents are oriented to the conditions approved in the tender regarding operational requirements and pricing