Global Export Order and Delivery Specialist

Kastamonu Entegre; Fatih; On-site; TRY 90,000 - 130,000; Full time

Job summary

Kastamonu Entegre is seeking a Customer Order Management Specialist to join the Global Sales Team in Istanbul. The role covers end-to-end export order handling, coordinating with multiple departments, and ensuring timely shipment and documentation.

You will liaise with customers to confirm requirements and monitor delivery timelines. Ideal candidates have a Bachelor’s degree, strong English skills, and experience with MS Office (SAP knowledge a plus).

Qualifications

• Bachelor's degree in a relevant field.
• Excellent command of written and spoken English; Arabic preferred.
• MS Office proficiency; SAP knowledge is a plus.
• Strong teamwork and collaboration skills.
• Strong planning, communication, and coordination skills.

Responsibilities

• Manage export orders from order-to-deliver process and ensure on-time, in-full delivery.
• Coordinate customer communication for order-to-deliver, handling calls and emails and informing departments about requirements.
• Organize export shipments by coordinating Export Sales, Production Planning, External Trade, Logistics, and Credit Control to ensure smooth information flow.
• Ensure proforma invoices are approved, export documents prepared on time, and order stays within credit limits with timely department coordination.

Skills

English proficiency

Arabic language (preferred)

MS Office proficiency

SAP knowledge

Teamwork

Planning & coordination

Education

Bachelor's degree from a well-established university

Tools

SAP

MS Office

Job description

Kastamonu Entegre is seeking a Customer Order Management Specialist to join the Global Sales Team in Istanbul. The role covers end-to-end export order handling, coordinating with multiple departments, and ensuring timely shipment and documentation.

You will liaise with customers to confirm requirements and monitor delivery timelines. Ideal candidates have a Bachelor’s degree, strong English skills, and experience with MS Office (SAP knowledge a plus).