Remote German-Speaking Customer Support Specialist

Cross Border Talents; Fatih; Remote; TRY 100,000 - 145,000; Full time

Benefits offered by this job

Quality bonus up to 20%

Public holiday shifts paid twice

100% remote work

Job summary

A leading customer service provider is hiring German-speaking Customer Service Representatives for a remote role based in Turkey. Responsibilities include assisting customers via calls and providing support on store questions, product availability, and complaints. The position offers a quality bonus of up to 20% of salary and pays double for public holiday shifts. Join a stable, long-term project with a strong team culture and develop your career with a top international technology brand.

Qualifications

• Must live in Turkey and work from home.
• Experience in customer service is a plus.

Responsibilities

• Assist customers via inbound calls and emails.
• Handle inquiries about store locations and product availability.
• Ensure customer satisfaction with professional support.

Skills

German (C1/C2)

Basic English

Job description

A leading customer service provider is hiring German-speaking Customer Service Representatives for a remote role based in Turkey. Responsibilities include assisting customers via calls and providing support on store questions, product availability, and complaints. The position offers a quality bonus of up to 20% of salary and pays double for public holiday shifts. Join a stable, long-term project with a strong team culture and develop your career with a top international technology brand.