Front Desk & Office Operations Specialist

Global Roles; Çankaya; On-site; TRY 201,000 - 268,000; Full time

Job summary

Global Roles is seeking a professional receptionist to provide secretarial, clerical, and administrative support to Resident Office staff, serving as the first point of contact, handling inquiries, calls, and visitor reception.

The role covers arranging meetings, managing schedules in MS Outlook, coordinating with various departments, and assisting with supplies, records, and travel arrangements as needed.

Qualifications

• Experience as a receptionist or in secretarial roles.
• Proficient in office equipment and standard software.
• Excellent verbal communication and telephone manners.
• Strong interpersonal and teamwork abilities.
• Good time management and organizational skills.
• Proficient with MS Word and MS Outlook.
• Ability to work independently and take initiative.
• Fluency in English plus local operating language.
• Professional, discreet, and trustworthy.
• Adaptive to fast-paced office environments.

Responsibilities

• Screen calls and forward messages to relevant staff.
• Greet visitors and manage reception area.
• Arrange meetings and coordinate room bookings.
• Handle mail, couriers, and archiving tasks.
• Maintain appointment diaries and MS Outlook schedules.
• Support staff with secretarial duties as needed.
• Prepare meeting rooms and arrange refreshments.
• Assist with visas coordination where required.
• Ensure office supplies and equipment are stocked.
• Maintain visitor logs and security passes.
• Coordinate messaging and correspondence.
• Support ITC duties as entitled.

Skills

Receptionist Experience

Secretarial Support

Office Equipment Operation

Telephone etiquette

Interpersonal Skills

MS Word

Microsoft Outlook

Keyboarding Skills

Administrative Support

Visitor Reception

Time Management

Organizational Skills

Cultural Awareness

Policy Compliance

Education

Secondary education

University preferred

Tools

MS Word

Microsoft Outlook

Job description

Global Roles is seeking a professional receptionist to provide secretarial, clerical, and administrative support to Resident Office staff, serving as the first point of contact, handling inquiries, calls, and visitor reception.

The role covers arranging meetings, managing schedules in MS Outlook, coordinating with various departments, and assisting with supplies, records, and travel arrangements as needed.