Guest Experience Concierge

St. Regis Hotels & Resorts; Fatih; On-site; TRY 60,000 - 120,000; Full time

Job summary

St. Regis Hotels & Resorts in Istanbul is seeking a Guest Experience Expert to welcome guests and ensure a seamless stay, from check-in to checkout. You will assist with requests, process operational needs, and share local highlights to enhance the guest experience.

The position requires professional appearance, adherence to policies, and a hands-on, on-your-feet approach while upholding safety and confidentiality as part of our luxury service team.

Qualifications

• High school diploma or GED equivalent required.
• No related work experience required.
• No supervisory experience required.
• No license or certification required

Responsibilities

• Welcome guests and ensure a seamless stay from check-in to checkout.
• Assist guests with requests and process operational needs as needed.
• Share highlights of the local area to enhance the guest experience and complete required reports.
• Uphold safety, confidentiality, and Marriott policies while maintaining professional appearance.

Education

High school diploma or GED equivalent

Job description

St. Regis Hotels & Resorts in Istanbul is seeking a Guest Experience Expert to welcome guests and ensure a seamless stay, from check-in to checkout. You will assist with requests, process operational needs, and share local highlights to enhance the guest experience.

The position requires professional appearance, adherence to policies, and a hands-on, on-your-feet approach while upholding safety and confidentiality as part of our luxury service team.