Field Service Engineer - Turkiye

Sungrow Europe - Welcome traveler!; Sur; On-site; TRY 120,000 - 180,000; Full time

Benefits offered by this job

Career advancement

KPI bonus

Multinational team

Exchange programs

Training programs

Job summary

Sungrow Europe seeks a service engineer in Türkiye to bridge customers and our Sungrow team, delivering on-site and remote technical support for inverters and storage solutions.

You will diagnose issues, participate in commissioning and site acceptance, and travel frequently across Türkiye. English and Turkish at B2 level are required, along with an electrical technician/engineer background and a driving license. On-call duties may be required.

Qualifications

• Education as Electrical Technician or Electrical Engineer.
• Turkish and English at B2 level or higher.
• Willingness to participate in on-call duty when required.
• Experience interacting with customers in technical or time-critical contexts.
• Open to frequent travel and active driving license.

Responsibilities

• Act as interface between customers and Sungrow, ensuring smooth communication and support.
• Take ownership of assigned customer cases and ensure timely resolution.
• Provide technical service and support during on-site interventions, field visits, or remote dispatches.
• Diagnose technical issues and contribute to sustainable service solutions.
• Support Project Management during commissioning and site acceptance processes.
• Follow established procedures, safety regulations, and documentation standards.

Skills

Customer communication

On-site support

Technical troubleshooting

Travel readiness

Driving licence

Education

Electrical Technician or Electrical Engineer education

Job description

Your mission

Hello there and a warm Merhaba from Sungrow!We’re excited to welcome a new colleague to join our dynamic Service & Support team in Turkiye.Curious about what your journey with us would look like? Let’s dive right in.
Key responsibilities:

• Act as the interface between customers and Sungrow, ensuring smooth communication and support.
• Take ownership of assigned customer cases and ensure timely and effective resolution.
• Provide technical service and support during on‑site interventions, field visits, or remote dispatches.
• Diagnose technical issues and contribute to sustainable service solutions.
• Support our Project Management team during commissioning and site acceptance processes.
• Follow established operational procedures, health & safety regulations, and documentation standards.

Your profile

That sounded exciting, right? To ensure you feel confident and happy in your role, it would be great if you bring along the following background:

• Education as an Electrical Technician or Electrical Engineer.
• Language skills: Turkish and English at B2levelor higher.
• Willingness to participate in on‑call duty when required.
• Experience interacting with customers - ideally in technically or time‑critical situations.
• Open to travel frequently
• active driving license

Why us?

This decade might be overlooked by Covid19, but sooner or later we will beat and overcome that son of a germ, am I right?
But the true topic for this decade lies inenergy！
We are more than happy to state that not only We are leading this discourse, we also offer the fitting solutions for it. We have the strongest PV-Inverter R&D there is and became the world`s biggest Inverter Manufacturer, which we are extremely proud of!And now, for this decade, we are increasing our game, and You,Youmight become part of it! Besides that, many things await You:

• Opportunities for Career advancement
• Bonus payment based on pre-agreed and signed KPI agreements
• A multinational team awaits You with lots of european and transeuropean exchange!
• Possibility for technical and commercial knowledge increasement in regard to string inverters, central inverters, inverter stations including transformer and switch gear and storage solutions
• Technical and commercial training in our headquarter in Germany and even visits to the big R&D facility in China!