Field Quality Engineer

Otis Elevator Co.; Fatih; On-site; TRY 300,000 - 420,000; Full time

Benefits offered by this job

Meal card

Transportation

Private health insurance

Social allowance

Employee scholarship program

Employee assistance program

Gross salary payment

Job summary

Otis Elevator Co. invites a Field Quality Specialist to join our Istanbul-based team in Sarıyer/Merkez. You will help drive field quality improvements, analyze performance data, and support root cause investigations while coordinating with Operations, Service, Engineering, and Factory teams.

You will contribute to corrective actions, quality reporting, and ISO 9001 quality management activities, with up to 20% travel across the country to support OT/OPXL programs.

Qualifications

• Bachelor’s degree in engineering or related field.
• Minimum 3 years of experience in Quality, Service, Operations, or Continuous Improvement.
• Experience with Excel or Power BI for reporting.

Responsibilities

• Support field quality improvement activities to reduce callbacks and warranty costs.
• Analyze quality and field performance data to identify improvement opportunities.
• Support root cause analysis and corrective action activities for field quality issues.
• Collaborate with Operations, Service, Sales, Engineering and Factories to resolve quality issues.
• Prepare quality reports and dashboards using company tools.
• Participate in continuous improvement projects and share best practices.
• Assist ISO 9001 quality management activities, including audits and documentation.

Skills

Root cause analysis

Quality tools

Excel

Power BI

Cross-functional teamwork

Communication skills

English proficiency

Travel readiness

Education

Bachelor’s degree in engineering or related field

Tools

Excel

Power BI

Job description

Otis Elevator Co. invites a Field Quality Specialist to join our Istanbul-based team in Sarıyer/Merkez. You will help drive field quality improvements, analyze performance data, and support root cause investigations while coordinating with Operations, Service, Engineering, and Factory teams.

You will contribute to corrective actions, quality reporting, and ISO 9001 quality management activities, with up to 20% travel across the country to support OT/OPXL programs.